RC RAK, Al Wadi Equestrian Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For RC RAK, Al Wadi Equestrian Manager

JOB SUMMARY

Equestrian Manager is accountable for maintaining the overall health and happiness of horses. Must have experience with horses and must be BHS certified.
Equestrian Manager is responsible for ensuring the overall wellbeing of horses in a variety of situations, such as boarding, training and transport. Equestrian Manager may turn horses out to exercise and check bedding materials for pests. They continually observe horse behavior, since the behavior of the horse may indicate health problems.
Equine manager make certain that the horses' health, nutrition and medical treatments are up to date. Additionally, Equestrian Manager are commonly responsible for the business side of the occupation. Equestrian Manager manages facilities, schedules the personnel and takes care of marketing and budgets.

CANDIDATE PROFILE

Education and Experience
• High school diploma or GED; At least 5 year of professional experience with horses

CORE WORK ACTIVITIES

Stables and Arena Responsibilities

• Provide advice to individuals on the correct method of riding.
• Assess individual's current level of knowledge, etc. to develop personalized training programs and provide riding counseling.
• Make sure guests sign in upon entering the Stables.
• Develops and implements specific exercise routines
• Develops supplement schedules
• Under saddle work
• Ground work
• Training in general manners
• Calls veterinary doctor in case of emergencies.
• Schedules the Vet and Farrier for timely visits.

Stables Equipment and Supplies

• Clean and maintain equipment and supplies.

Recreation Communication and Coordination

• Provides information to guests about available recreation facilities, activities, riding lessons, and equipment.
• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.

Recreation Facilities Safety

• Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Complete any certifications/training required by law or manufacturer to instruct guests/clients on the use of equipment.

Guest Relations

• Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.