Arshad Ubaid
Senior Corporate Travel Consultant -Abu Dhabi, United Arab Emirates UAE
ABOUT
Graduate in B.A Travel and Tourism Management (Bachelor’s Degree) and IATA/UFTAA Diploma holder – certification from IATA Montreal. 11 years of work experience in the UAE. Worked for reputed companies like Dnata Travel, Kanoo Travel and Omeir Travel Agency. Well versed with Global Distribution Systems (GDS) like Sabre and Amadeus. Excellent in Microsoft Office tools like Excel, Word, PowerPoint, and Outlook. Fast learner of any system and a good team player.
Seeking for the position of Travel Coordinator/Supervisor, to utilize my honed skills in Customer Service, Management, strong organization skills, interpersonal relationship skills and 11 years of experience in Travel/Tourism/Aviation Industry. Detail-oriented professional with excellent communication, Reservations, Supervision, Travel arrangement, Tour operation and documentation skills. Passion to provide customer service with excellent administrative skills and the ability to face new challenges.
Basic Info
Industry: Travel Industry
Department: Travel-Transport
Job Level: Supervisor
Nationality: India
Town/City: Abu Dhabi
Current Country: United Arab Emirates UAE
Education Level: Graduation
Arshad Ubaid's Activity
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No Activity
Skills
Experience
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Senior Corporate Travel Consultant
December 2017 - October 2020 (3 Years)
, United Arab Emirates UAE
• Travel arrangements for customers and staffs – Issuing Air Tickets, Car booking, Hotel booking, Travel insurance, Visa assistance, Tour packages.
• Price Comparison with different booking portals to get the best rate and negotiate with suppliers for discounts.
• Prepare regularly scheduled reports using MS Office and submit to Manager.
• Arranging Air Tickets and other travel documents for staff’s Business trips, Annual Passage, New joiners and Repatriation Tickets.
• Prepare staff profiles with complete details and record in the system.
• Receiving and processing communication channels including email, phone and physical mails.
• Conferring with Accounts department to help make payments, process incoming invoices and verify receipts.
• Ensure functionality of necessary office equipments and requisitioning new equipments and supplies as needed.
• Creating Reports and Memos.
• Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces.
• Carry out administrative duties such as filing, copying, scanning, binding etc.
• Maintain computer and manual filingh ststem.
• Handle sensitive information in a confidential manner.
• Handle customer and inhouse staff inquiries through email, telephone and face to face manner.
• Manage staff appointments and resolve administrative problems.
• Oversee and supervise the work of junior staff. -
Senior Corporate Travel Consultant
March 2012 - November 2017 (5 Years)
, United Arab Emirates UAE
• Prepare suitable tour packages/travel bookings including air tickets, hotel booking, ground transportation and travel insurance.
• Prepare and Keep financial statements and documents.
• Prepare daily/monthly statements using Microsoft Office tools like Excel and Word and submit to central finance.
• Prepare invoices, LPOs and Exchange Orders.
• Provide trainings for newly recruited staffs.
• Supplying travelers with pertinent information and useful travel/holiday materials.
• Create and update electronic records and client profile.
• Maintain relationships with key persons from suppliers like airlines, hotels, car rentals etc.
• Attend various system trainings and conferences related to work. -
Travel Consultant
May 2009 - February 2012 (3 Years)
, United Arab Emirates UAE
• Booking and issuing air tickets and hotel reservations through GDS like Amadeus and Sabre and through booking portals.
• Prepare daily sales report, LPOs and Invoices.
• Arrange Car rentals, train tickets, travel insurance, meet and greet services through company allocated booking portals.
• Handling walk-in customers, email queries and attending telephone calls.
• Develop travel arrangements with organization-authorized air, car, and hotel as well as ground transportation suppliers in cost effective manner.
• Upgrade regularly on entire airline rules as well as regulations along with air fares and various industry requirements. -
Ground / Airport Station Attendant
September 2008 - December 2008 (3Months)
, Saudi Arabia
• Passenger Check-in.
• Collecting excess baggage charges.
• Passenger Boarding. -
Ticketing staff
November 2007 - August 2008 (1 Year)
, India
• Airline Reservations and Ticket issuance.
• Re-issue, Refunds and Zed Tickets.
• Attending Telephone calls, walk-in passengers at the counter and customer service.
• Informing Passengers about flight re-schedules in case if occurs.
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