A highly competent, motivated, enthusiastic, passionate & sincere individual with 13 years relevant experience in Security and Customer Service, in a diverse organization in the field of Security and Hospitality. Capable of acting quickly during crisis events and emergencies. Well versed in resolving customers’ grievances and handling complaints through phone, emails or face to face interaction. Highly skilled performing a variety of customer service related Security roles & functions. Dealing with different types of customer, providing them satisfaction and good quality of service. KEY SKILLS AND COMPETENCIES Specialize in Security feild, Planning. Results Driven, Prospecting Skills, Excellent communication skills, Customer Relationship, Data Entry skills. Proficiency in Computer including Microsoft office, Outlook, Auto Cad the use of Perspective System. PERSONAL ABILITIES Hardworking, quick learner sincerely dedicated to job assignment. Able to work as part of a team. Ability to multitask and manage conflicting demands. Ability to work in an international dynamic and multicultural environment. Time Management. Proactive and assertive. Flexible and approachable.
Industry: Restaurant Bars, Cafe and Clubs
Current City: Dubai
Current Country: United Arab Emirates UAE
Education Level: High School
Zero Gravity Dubai
Viracity
Zero Gravity
Jumeirah Group
Zero Gravity
Farnek Services
Jumeirah Group
Zero Gravity
Mccormick Group
Jumeirah Emirates Towers
Farnek Services
2016 - Present (9 Years)
Zero Gravity Beach and Night Club, United Arab Emirates UAE
Developing plans for Security activities NYE plans/ Evacuation plans/ Security floor plan and for various events which are held at Zero Gravity, Support to all other departments with Security related issues, Maintain accurate records, Control expenses to meet agreed budgetary controls, Adhere to all organization policies and procedures, Maintain and improve mechanism for risk assessment, Investigate Security related issues, Eligible to work at perspective, Well knowledge on Microsoft, Eligible to work as IN charge in absence of Security Manager, Well knowledge in CCTV, Eligible to Maintain and managed MTD Bouncers and Security cost control
2011 - 2016 (5 Years)
Farnek Services LLC, United Arab Emirates UAE
Adhere to all organization policies and procedures, Maintain and improve mechanism for risk assessment.
