Luz Marquez
Office/Sales Manager - Rowad Al Jamal TradingDubai, United Arab Emirates UAE
ABOUT
• Strong in Sales Management, Business Development and customer services
• Strong background in all aspects of office management, from scheduling meetings and
coordinating travel to overseeing budget and accounting functions.
• Demonstrated capacity to develop and maintain comprehensive administrative
processes that improve the efficiency of day-to-day operations.
• Knowledge of computer operations including an advanced Microsoft Office applications,
proprietary software systems and Internet research.
Basic Info
Industry: Hotels & Resorts
Department: Sales and Marketing-PR
Job Level: Supervisor
Nationality: Philippines
Town/City: Dubai
Current Country: United Arab Emirates UAE
Education Level: Diploma
Luz Marquez's Activity
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No Activity
Experience
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Office/Sales Manager
June 2021 - Present (1 Year)
Rowad Al Jamal Trading, United Arab Emirates UAE
Prepare formal documentation & logistics to be sent to internal & external stakeholders, prepares detailed project reports, implementing a thorough online & offline filling system for all documentation, assist with travel plans, itineraries and agendas of the owner & director, responsible for recruiting staff, organize office operations, managing office services, allocate tasks & assignment to subordinates, monitors their performance -
Sales Manager
June 2020 - February 2021 (1 Year)
Enticing Apartments (Product of Le Enticing Global Tourism LLC), United Arab Emirates UAE
• Managing organizational sales by developing a business plan that covers the sales, revenue and expense controls. br• Weekly meeting with the Sales team to planned sales goals. br• Setting and tracking group and individual sales targets with the Sales team. br• Overseeing the activities and performance of the Sales team. br• Coordinating with Marketing team on lead generation. br• Coordinating with Contracting team br• The ongoing training of the sales people. br• Developing sales team through motivation, counseling and product knowledge education. br• Promoting the organization and products. br• Understand our ideal customers and how they relate to our products -
Cluster Sales Manager
May 2015 - February 2020 (5 Years)
SomeWhere Hospitality Group, United Arab Emirates UAE
• Responsible for Corporate, Long Term, Group, Events and Travel Trade segments for the hotel. br• Along with the Sales team, identifies new markets, business opportunities and increase sales. br• Converting inactive accounts to producing account br• Represent hotels in various events, exhibition and road shows. br• Work closely with Resident Manager, Revenue Manager and Event Manager to ensure proposed rate negotiations meet the financial needs of the hotels. br• Negotiated contracts with clientele. br• Benefits the Management’s costs by negotiating pricing and fees, while ensuring the continuation and enhancements of services br• Assess additional training needs based on data gathered and interaction with sales team from property visits. br• Clear understanding of the hotels business strategies, setting goals and determining the action plans to meet those goals. At the same time, update action plans and financial objectives quarterly. -
Cluster Sales Executive (Leisure/Long Term)
January 2014 - May 2015 (1 Year)
Four Points by Sheraton Sheikh Zayed Road, United Arab Emirates UAE
• Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives. br• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner br• Proactively sourcing and prospecting new accounts for the Property and following the Sales process through convert into producing accounts br• Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior guest service br• Ensuring accurate follow up and communication both internally to reservations and accounting departments and confirmation to client -
Sales Coordinator
January 2011 - January 2014 (3 Years)
Four Points by Sheraton Sheikh Zayed Road, United Arab Emirates UAE
• To maintain the strictest confidentiality on all matters relating to my company at all times
• Primary focus is inside Sales and includes coordinating room details, incoming individual and group inquires, pro-active sales calls for new business
• Assisting the Sales team in catching new business by utilizing the emails captured through the hotel's website, Sales blitz, customer database and using social networking sites such as Facebook in gathering new client.
• Responsible in ensuring repeat business, follows up with each client to ensure a good experience
• Monitoring the branded website for the apartment inquiries whether for short or long stay request and reply accordingly
• Assisting the Group Department in handling group inquiries, sending out proposal & blocking the system.
• Liaising between booker or guest interaction and the hotel.
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