• Manage Profile
  • Boosted Posts
  • Boosted Pages
  • Create New Page
  • Create New Alumni
  • Advertising with us
  • Edit
  • General Setting
  • Logout
  • Institute
  • Company
  • Job
  • Supplier
  • Courses
  • Articles
  • Events
  • Alumni Page
  • Awards
Hozpitality Logo Hozpitality Logo
    • Advanced Search
  • Institutes
  • Companies
  • Suppliers
  • Courses
  • Jobs
  • Marketplace
  • Alumni Pages
  • Articles
  • Events
  • Awards
  • Back
  • Courses
  • Jobs
  • Marketplace
  • More
    • Institutes
    • Companies
    • Suppliers
    • Alumni Pages
    • Articles
    • Events
    • Awards
  • Language
    • English
    • Arabic

Did you register already?

Connect with Global Hospitality Professionals.
Meet, Network & Benefit !

Michel El hachem

Head Waiter @ Addmind group
Beirut, Lebanon
  • posts 0
  • Following 20
  • Followers 0
Timeline

ABOUT MYSELF

Not Mentioned

Basic Info


Date Of Birth: 21 Sep 2020

Industry: Restaurant Bars and Cafe

Department: Food and Beverage Service

Job Level: Supervisor

Nationality: Lebanon

Town/City: Beirut

Current Country: Lebanon

Education Level: High School

Education


  • nn

    June 2010 - June 2014

    College Sacre Coeur Gemmayze, Lebanon

Certifications


    Certifications Not Mentioned

Skills


Teamwork High End Service Wine Knowledge Communication

Work Experience


  • Head Waiter

    January 2019 - May 2020 (1 Year)

    Addmind group, Lebanon

    • Ensure that the service is at all times performed in a professional manner and to the style as
    specified by the Restaurant Manager.
    • Be fully conversant with every dish served in the Restaurant and to provide explanations as
    requested.
    • Communicate with other Restaurant staff and departments.
    • Assist the Restaurant Manager and their Assistants in keeping the morale of the Team up.
    • Assist with mise en place through the distribution of tasks and to ensure the monitoring and
    completion of tasks are done properly and in the time allocated.
    • Take responsibility for service in the area of the Restaurant under your responsibility during
    your shift.
    • Report, monitor or handle small disciplinary matters.
    • Be competent in advising guests with food allergies or dietaries by liaising with the Kitchen
    and bar teams and ensuring the order is processed correctly.
    • Communicate to all relevant staff and departments and the guest profile is updated with the
    relevant information.
    • Being aware and promote all services offered in the Restaurant.
    • Ensure that all guest wishes are met so far as is reasonably possible.
    • Ensure that all staff calls guests by their correct name and title.
    • Welcome, sit, and take food orders from guests in the Lounge or Restaurant.
    • Ensure that service is at all times performed in a professional manner following standards set.
    • Obtain feedback from guests and to use this to improve service and to pass on such to the
    Restaurant Manager and his Assistants.
  • Head Waiter

    December 2017 - December 2018 (1 Year)

    Couqley French Bistro, Lebanon

    • Ensure that the service is at all times performed in a professional manner and to the style as
    specified by the Restaurant Manager.
    • Be fully conversant with every dish served in the Restaurant and to provide explanations as
    requested.
    • Communicate with other Restaurant staff and departments.
    • Assist the Restaurant Manager and their Assistants in keeping the morale of the Team up.
    • Assist with mise en place through the distribution of tasks and to ensure the monitoring and
    completion of tasks are done properly and in the time allocated.
    • Take responsibility for service in the area of the Restaurant under your responsibility during
    your shift.
    • Report, monitor or handle small disciplinary matters.
    • Be competent in advising guests with food allergies or dietaries by liaising with the kitchen
    and bar teams and ensuring the order is processed correctly.
    • Communicate to all relevant staff and departments and the guest profile is updated with the
    relevant information.
    • Being aware and promote all services offered in the Restaurant.
    • Ensure that all guest wishes are met so far as is reasonably possible.
    • Ensure that all staff calls guests by their correct name and title.
    • Welcome, sit, and take food orders from guests in the Lounge or Restaurant.
    • Ensure that service is at all times performed in a professional manner following standards set.
    • Obtain feedback from guests and to use this to improve service and to pass on such to the
    Restaurant Manager and his Assistants.
  • Head Waiter

    August 2016 - November 2017 (1 Year)

    Em Sherif UAE, United Arab Emirates UAE

    • Ensure that the service is at all times performed in a professional manner and to the style as
    specified by the Restaurant Manager.
    • Be fully conversant with every dish served in the Restaurant and to provide explanations as
    requested.
    • Communicate with other Restaurant staff and departments.
    • Assist the Restaurant Manager and their Assistants in keeping the morale of the Team up.
    • Assist with mise en place through the distribution of tasks and to ensure the monitoring and
    completion of tasks are done properly and in the time allocated.
    • Take responsibility for service in the area of the Restaurant under your responsibility during
    your shift.
    • Report, monitor or handle small disciplinary matters.
    • Be competent in advising guests with food allergies or dietaries by liaising with the kitchen
    and bar teams and ensuring the order is processed correctly.
    • Communicate to all relevant staff and departments and the guest profile is updated with the
    relevant information.
    • Being aware and promote all services offered in the Restaurant.
    • Ensure that all guest wishes are met so far as is reasonably possible.
    • Ensure that all staff calls guests by their correct name and title.
    • Welcome, sit, and take food orders from guests in the Lounge or Restaurant.
    • Ensure that service is at all times performed in a professional manner following standards set.
    • Obtain feedback from guests and to use this to improve service and to pass on such to the
    Restaurant Manager and his Assistants.
  • Food Server

    August 2013 - April 2016 (3 Years)

    Ubay TableFine, Lebanon

    • Assisting management and hosts to meet, greet and seat guests, and issuing them food and
    wine menus.
    • Introducing yourself to guests, and informing them of special offers and stock shortages
    before they select items off the menu.
    • Ensuring beverages are served swiftly and replenished continuously.
    • Ensuring accuracy when entering orders into point of sale (POS) system.
    • Following up on food and beverage orders with the back of the house (BOH).
    • Checking on guests to establish satisfaction with the product and overall experience, and
    providing management with feedback.
    • Issuing guests with their check on request, and greeting and thanking them sincerely on
    departure.
  • Food Runner

    June 2010 - April 2013 (3 Years)

    Sochimodo, Lebanon

    • Deliver food orders from the kitchen to customers’ tables rapidly and accurately
    • Act as the contact point between Front of the House and Back of the House staff.
    • Communicate food orders to chefs, paying attention to priorities, and special requests.
    • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating
    utensils, and napkins.
    • Serve welcome drinks, upon guests’ arrival
    • Ensure food is served in accordance with safety standards.
    • Check in with customers and take additional orders or refill water, as needed
    • Remove dirty dishes and utensils
    • Answer guests’ questions about ingredients and menu items
    • Inform restaurant staff about customers’ feedback or requests.
    • Make sure families with young children get kids menus and special silverware sets

Video Profile



Add Your Work Experience!!



Yes No




Update Work Experience

Add Education


Leave Blank, If not applicable

Yes No

Update Education

Add Certificates

Edit Certificates

Add Skill

You can enter multiple at a time by comma separated. Max limit of 10 Tags at a time can save

Upload Resume

upload/cv/2020/09/WhhcKgGRVmp7rWk2Bbhu_21_eae7d0503d8a0c7819c7daca7914efef_cv.pdf
Note: If you want to upload your cv in video format then Kindly provide youtube or vimeo link. We do not accept resume in video format.

Edit Certificates

Basic Info


Short Description (Character Limit 3000)

3000 Characters remaining

Important!

Please note that if you change the username you will lose verification

Report this User

Important!

Are you sure that you want to remove this member from your Team-mate List?

New member was successfully added to your Team-mate list!

Crop your avatar

Rate:

You have already rated this page!

  • Institutes
  • Companies
  • Suppliers
  • For Companies
    Post a Job Search Candidates Create a Company Page Post Articles Packages Marketplace Networking Advertise with us Feature Yourself
  • For Professional
    Create a Profile Post Articles Marketplace Networking Advertise with us CV Designing Career Resources Job Alert Feature Yourself
  • For Institute
    Post a Course Create a Page Post Articles Packages Alumni Networking Advertise with us Feature Yourself
  • For Jobseeker
    Search a Job Search Company Create a Profile CV Designing Career Resources Latest News Networking Feature Yourself
  • For Students
    Search a Course Search Institute Create a Profile CV Designing Career Resources Latest News Networking Feature Yourself
  • For Suppliers
    Sell Products Create a Page Marketplace Packages Networking Advertise with us Feature Yourself
  • For Partners
  • Packages
  • About Us
    About Privacy Terms News Room Acceptable Use Policy
  • Resources
  • Contact Us

Comment reported successfully.

Post was successfully added to your timeline!

You have reached your limit of 30000 friends!

File size error: The file exceeds allowed the limit (977 KB) and can not be uploaded.

Unable to upload a file: This file type is not supported.