I am holding 14+ years of experience, my background in Technical Support, MS Systems administration and Network administration Operations, Project Management, IT Infrastructure, Networks Project Management, and IT Service Desk Management, represents a unique combination of disciplines. I have the drive and determination to consistently achieve success as a leader in all of the projects that I have worked with in the past.
I am currently serving as an IT Section Head for Arabian International Company, where I am responsible for Installing, configuring and upgrading all IT Environments (Servers Environments “2003- 2016”, Voice, LAN, WAN, Switches, Routers, Firewalls, Cisco Core Switches, VPN’s Configuration, NAS Storage's with a long experience of Installing, configuring in Virtualization environments “ VMware v Sphere Hypervisor, Microsoft Hyper V). Building a strong, focused, and dedicated team has helped me develop a successful career, thus far. I’m currently managing RAK & Egypt branch of Arabian International Company with a proven record of achievements within UAE, these experiences have greatly enhanced my skills.
I have attached a copy of my resume that details my experience. I can be reached anytime via my cell phone, or via email. I look forward to speaking with you about this employment opportunity.
2015 - Present (9 Years)
Arabian International Company, United Arab Emirates UAE
Designing implementing, Installing, configuring and upgrading all IT Environments (Servers Environments “2003-2016” HP DL380 “G5-G10” Cisco Server “UCS-C240”, Voice, LAN, WAN, Switches, Routers, Firewalls, Cisco Core Switches, VPN’s Configuration, NAS Storages and Backup’s Solution). br Installing, configuring in Virtualization environments “VMware vSphere brHypervisor, Microsoft Hyper V). br Management of emails Office365. br WSUS installation and implemention. br Study and overseeing a company’s information technology projects brand gives proper solutions. br Handling and managing IT department budget. br Handling and managing all IT contracts and agreements.Provide high-level and in-depth technical assistance to the team and brensuring service and support is provided. br Add the recommendations for the improvement and growth of the IT brinfrastructure and IT systems. br Responsible for developing IT staff with the needed skills and brconducting staff performance reviews and setting objectives. br FortiGate Firewall (60E,300D,501E) installation, configuration and troubleshooting. br Cisco ASA Firewall managements. br TrendMicro products bro Deep security. bro Apex-one. bro Apex Central. bro Email Security. bro Trend Micro Cloud App Security. br br Directing the Technical Support Team duties and tasks in different brBranches. br Team and Time Management skills. br SCCM Installation and Configuration. br Managing IT Store, material/inventory for streamlining entire inbound brIT management to achieve and manage IT Assets and consumables br Leadership skills, time management, and Self-starter, creative brproblem solver, top performer gaining consistent recognition. br Designed and implemented complete network infrastructure of Cisco brNetwork and VoIP services, CCTV, Interactive Presentation Boards, and brVideo br Developed and implemented all IT policies and procedures. br Responsibilities include preparation of various reports related to IT brincluding monthly reports with costing of all printer’s consumptions brand phone logs. br Supports and follow up with all airport operations, Inland operations, Cargo operations, IT operations. br CNC Machine (Connectivity, Backup, Restore, troubleshooting. br Monitoring and Updating all software licenses and subscriptions. br Dealing with the strategic suppliers for the delivery dates and price brnegotiations (tendering and purchasing) and managing the Service Level agreements.2013 - 2015 (2 Years)
Arabian International Company, United Arab Emirates UAE
Manage Microsoft Windows Domain, Active Directory, and DNS DHCP Services (Server 2003, 2008 and 2012R2). br Maintained and administered networks and related environments including computer hardware, systems software, applications software and all configurations br Configure and Troubleshot Cisco Switches, Routers, VPN and Cisco Call Manager Express br Strengthening the IT infrastructure through to implementing new technologies. br Planning for IT Upgrade/Updates and migrate phases (software +Hardware) br Maintained logs, maintenance and repair records. br Provides hardware and software maintenance, training, consultation, recommendations of future planning and development of resources. br Managed end user accounts, permissions, access rights and storage allocations in line with best practices regarding privacy, security and regulatory compliance. br Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources2008 - 2013 (5 Years)
Arabian International Company, United Arab Emirates UAE
Install, Configure Manage Microsoft Windows Domain, Active Directory, DNS DHCP Services (Server 2003, 2008). br Maintain and Administer computer networks and related computing environments, including computer hardware, systems software’s, applications software’s, and all configurations require. br Manage end user accounts, Group Management, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance br Perform routine network start up and shutdown procedures, and maintain control records br Troubleshooting complex daily routine issues related to LAN, WAN, voice, video and security systems, and applications to identify and br correct malfunctions and other operational problems br Make preventive maintenance of servers, PCs, workstations, printers and network equipment’s. br Computer systems. Provides server support related to other software. br Responsible for training of new staff. br Service to defined Service Level Agreement.2006 - 2008 (2 Years)
Arabian International Company, United Arab Emirates UAE
Install, Configure Manage Microsoft Windows XP, Windows Vista. br Troubleshooting daily routine issues related users. br Make preventive maintenance PCs, workstations and printers. br Maintaining documentation of changes regarding users, functions systems. Cable Structuring. br Maintain and support Time Attendance System (all staff).