I am working as Guest Relation Supervisor for Mövenpick Resort & Spa Dead sea in Jordan. During my current duty I am always in contact with our guest to ensure that our resort services hit the heights which are expected, and to make sure that they are satisfied. I have a wide range of tasks, which including front Desk Operation, Airline, and transportation organization, assisting VIPs guests during their stay with any requirements, handling any guest feedback and complains. This job has given me the ability to accurately assess the guest needs and understand any problems or complains and develop effective solutions. Being a Guest Relation Supervisor in multicultural environment with guest spread from different cultural origins, give me a chance to understand various cultures uniquely.
Previously I was employed as Sales Manager for Women`s wellness – Amman, Jordan, as a part of my duties was determining the annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results and establishing sales objectives by forecasting and developing annual sales quotas for regions and territories. More about my duties are mentioned in my resume. Before that I also was working as a sales senior for Fitness one Vega – Amman, Jordan. This job gave me an excellent interpersonal skill in dealing with clients and give me exceptional well-developed written and oral communication skills
Continued learning and development is a crucial part of my career where I continue to explore a variety of knowledge domains during my current and previous roles.
I am proud of myself in terms of languages diversity, I am fluent in English besides my Arabic mother tongue and I’m confident that my bilanguage can be significantly beneficial in aligning multicultural teams to accomplish business objectives.
I am confident that my experiences are in perfect line with your current needs and when I join your company, I will bring with me not only a strong educational background, but also the dedication to get the job done.
I am enthusiastic about exploring opportunities with your organization and I would be proud to be a part of your team. I’m
Looking forward to the opportunity to explain in greater detail how I can be effective in your company. Thank you for your consideration.