I have been in the service industry for over 18 years and worked with the top 5 star hotels, airlines and tourism companies in Dubai, Qatar & KSA. I also think that I should be considered because I am confident with my interpersonal, technical and operational skills.
Basic Info
Industry:Hotels & Resorts
Department:General Management
Job Level:Director
Job Role:Housing Manager
Nationality:Lebanon
Current City:Aley
Current Country:Saudi Arabia
Education Level:
Graduation
Basic Info
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Rami Aridi's Activity
No Activity
Education
Hotel Management
October 1994 - June 1997
Al Kafaat University, Lebanon
Certifications & Awards
Certifications & Awards Not Mentioned
Skills
computer
leadership
Time Management
Experience
Housing and Hospitality Manager
2020 - Present (4 Years)
Nesma United Industries, Saudi Arabia
- Managing Community receptionist, call attendants, residents relations, housekeeping, recreations drivers, key control, lost & found, maintenance and technical service department(IT). - Manage the operational preparation for all residents and visitors group bookings, including room blocks, rooming list, cutoff dates, waitlist, overflow accommodations, rooming requests, contact relationships and ticketing needs. - Checks for accuracy on all bookings, contracts to verify that they are in accordance with operational guidelines (e.g., inventory, availability, rate structure, and operating procedures, such as deadlines for deposits, rooming list). - Provides various reports, notifications and communications to residents, community services, accommodation department, F&B diner, housekeeping, recreations and other facilities. - Acts as primary rooms division contact in advance planning meeting, communicating all pertinent information to the rooms division, revenue management, and accounting. - Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract, verifying, documenting and releasing any unused room or attraction inventory back for general sale. - Executes exemplary customer service to drive customer satisfaction by understanding customer's needs and recommending appropriate features and services that best meet their needs. - Organize, attends and completes all appropriate training courses as designated to housing team. - Utilizes CAFM system for resources and information