Based on my strong interest to further enhance my potentials and contribute to the organization’s success, I am submitting this letter to express my application for the above position in your reputable organization. Considering my work experience, I am confident that I have the skills to become part of your team. As my resume reflects, I am well equipped in Business Development, Front Office Management, F & B Service, General Administration, Online Bookings & Reservations, Guest Relations, House Keeping Management and the institution of Education. Moreover, I have consistently delivered key significant contributions towards companies’ continued business growth and conveying top quality performance within Hospitality & MNC Co. It is my goal to bring the varied expertise and broad knowledge that I have gained from previous organizations in different regions to your reputable company. Enclosed is my resume that depicts my experience and credentials for your review. I have successfully completed the Hospitality Management Training Program including Front Office, Housekeeping, F&B, (Banquets, Main Kitchen), Executive Offices, and Sales & Marketing. I possess 22+ years of progressive experience in UAE and India, and significantly delivered key contribution towards organization’s growth by managing professional development of organization's workforce; equipping staff with knowledge, practical skills, and motivation to carry out work-related tasks thus achieve performance parameters. Learning, I believe, never stops. Thus, I continue to sharpen my skills and abilities to achieve professional progress as well as personal growth. I have an exemplary analytical, problem solving, organizati1on, coordination, communication and interpersonal skills. Combine this with my work ethics and positive attitude; you have a well-rounded candidate you will be proud to welcome to your company. I will be pleased to meet with you to explore how my skills could best meet your needs. Please feel free to call me at your most convenient time to discuss possibilities of working together. Thank you and I am looking forward to a positive response from your side. Sincerely Rekha Lobo Mobile: +971 52-9265799 / +97155-9107100 Email: rekhamillicent@gmail.com References: 1. Mr. Muraleedharan Kuttan, CEO - PWS Brokers, Tel: +97150 3580655 2. Mr. Abdullah Hussain, Senior Store Manager - DU, Tel: +97155 6800212 3. Mr. Jihad Fattouh, GM. - Choice Hospitality, Tel: +97150 4749224 4. Mr. Abraham Phillip Corporate GM - Round the Global Diner India Tel: +91 8943401066
Industry: Hotels & Resorts
Department: Front of House
Job Level: Management
Nationality: India
Current City: Dubai
Current Country: United Arab Emirates UAE
Education Level: Graduation
2019 - 2021 (2 Years)
Pedagogy Educational Services, United Arab Emirates UAE
Counsel students and parents to get admissions into medical colleges in India, Europe, Russia, U A E and globally; depending on the NEET score and fee structure affordability. Counsel students to make up their minds about the streams of further education viz. Science, MBBS, MBA, ACCA, Engineering, CIPS, IATA, Airlines and logistics, A.I. or Hospitality Management depending on their choice and strengths and coach them (online) for university entrance tests. Organize and attend career fairs and exhibitions, viz; Jitex education fair, NAJAH Sharjah Education Show, to promote Medical Engineering Education. Coordinate with High School Principals and student counsellors about career guidance for tertiary education and maintain a good business relationship. Develop programs to support the organization’s strategic direction as well as creating and maintaining long term goals. In charge of developing budgets and operating plans for programs and writing program funding proposals; also managing a team with diverse array of talents and responsibilities. Coordinate with and provide support to the branch office in India. Be available 24/7 on the telephone.
2017 - 2017 (0Months)
Grand Midwest Hotel, United Arab Emirates UAE
Take over the shift from the night supervisor. Read the Log book for any guest complaints. Brief and assign the supervisors and HK attendants in the Lobby, pool, public areas, guest floors for cleanliness. Handover the HK checklist to the floor supervisors for linen count and damage; (so that it is not misused). Receive the laundry (when its outsourced) viz. room linen, F&B linen, check the linen count against the checklist and store it away in the linen room. Adhere to guest requests for the rooms and solve guest complaints. Provide turndown service in the rooms. Prepare the Manager's report including guest services provided for VIP rooms, guest complaints, floor-wise linen count. Coordinate with suppliers and vendors for hotel supplies viz. flowers, cleaning chemicals and baby cots, etc. as required by the Hotel. Basically keep the guest accommodation neat, clean and smelling fresh, with love and respect for guests and colleagues.
2016 - 2017 (1 Year)
Continental Insurance Brokers, United Arab Emirates UAE
2011 - 2016 (5 Years)
Du EITC, United Arab Emirates UAE
Gained 15+ years’ experience within the Hospitality industry&(5* Hotel) in UAE in domains of Front Office Management, House Keeping Manager, Duty Manager, Sales & Marketing, Front Office Supervisor, Guest Relations, F & B Service and General Administration.
2004 - 2011 (7 Years)
City Max and Al Bustan Center Qusais, United Arab Emirates UAE
Assistant Front Office Management
