Riten Shrestha, Customer Service Staff - Majid al futtaim (carrefour), United Arab Emirates UAE

Riten Shrestha

Customer Service Staff - Majid al futtaim (carrefour)

Dubai, United Arab Emirates UAE

“Hello dear respected

I’m Actively looking for a job opportunity in Dubai. I'm a honest, self-motivated, and hardworking person with a positive attitude toward my career. And I believe that my work experience will bring accomplishments for your company. I’m just waiting for a better opportunity if any possibility please let me know. Thank you

Basic Info

Industry: Restaurant Bars, Cafe and Clubs

Department: Food and Beverage Service

Job Level: Staff Line level

Job Role: Customer Service Staff

Nationality: Nepal

Current City: Dubai

Current Country: United Arab Emirates UAE

Education Level: A Level/10+2/3

Education

Intermediate
July 2011 - July 2013

MP Inter College, India

Skills

Hygiene knowledge Hard working Cleanliness accuracy self-motivated Speed of service

Experience

Customer Service Staff
2019 - Present (6 Years)

Majid al futtaim (carrefour), United Arab Emirates UAE
I'm working in market. Delicatessen&bakery.
*Deli clerk responsibilities usually include responding to customer questions and complaints, distributing product samples, assisting customers as they select meats and cheeses, and slicing, packaging, and pricing items for purchase.
* Prepared hot dishes and maintained a clean area for customers to ensure 100% customer satisfaction.
• delicatessen meats and answered customer inquiries.
• Monitored to replenish product in the deli cases.
• Accurately recorded and assisted in preparing deli special orders and ensured that the customer is delighted with the end product.
• Was recognized by the supervisor for excellent performance: was offered managerial position.
• Acted as manager in manager's absence.
• Bakery Packaged and labeled baked goods with accurate descriptions and ingredients.
• Carefully and attentively took customer orders by phone and in person.
• Effectively prepped, stored, rotated and stocked product.
• Complied with all health and safety codes.
• Filled out inventory and production sheets and informed head baker of stock levels.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Determined quantity of product to prep for next day's operation by maintaining detailed production schedule.
• Resolved customer concerns in a positive and constructive manner.

• I have knowledge about stoke take (inventory)also because every 15 days for the section or whole market.we have to do and I lead the team as well.

*knowledge of (retail&fmcg) as well.
•Monitor all grocery items and provide appropriate labels and price tags to all commodities and stack all goods on required shelves with proper planogram.
•Prepare inventory of grocery products and ensure regular count on same.
•Manage all stock room grocery items at required temperature.
Maintain and ensure proper cleanliness of work area at all times and display all new products and promotional offer as per requirement.
•Coordinate with supervisor and report all damages in grocery products and perform all functions of sales teams.
•Maintain knowledge on all expiration date of products and ensure replacement with new products if product is expired.
Food runner&team member
2015 - 2017 (2 Years)

KFC (americana), United Arab Emirates UAE
• Listening actively: Taking orders is one thing but taking them accurately is a totally different thing altogether. If you don’t listen carefully, you end up deliver the wrong order and angering customers
• Speaking effectively: Customers need to know what today’s special is or if there is a new offer. Speaking clearly and concisely is the key to communicating well with the customers
• Service orientation: Customers are bound to get stuck at times deciding what to order. Helping them make a decision by offering suggestions is sure to earn you brownie points
Food & Beverage Waiter
2014 - 2014 (0Months)

Nexus hotel & restaurant, Nepal
Nexus hotel&restaurent
As a (waiter)
“Greetings customers with a smiley face.
Take customers with their booked table,
Kept dining area cleaned and stocked. Answered guest quests, brought items To the table, and fetched drink refills. Learned kitchen cook stations And filled in as needed. Checked parking area net&clean...etc

Customer Service Staff - Majid al futtaim (carrefour)
Dubai, United Arab Emirates UAE

Riten Shrestha

ABOUT

Basic Info

Riten Shrestha's Activity

Education

Certifications & Awards

Skills

Experience