82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Animation and Recreation
Location : Dubai, United Arab Emirates UAE
Level : Staff Line level
Posted : 30 Aug 2025
Job Role : Spa Manager
Recruiter : Accor Hotels
Job Ref : HOZ82693
Employment Type: Permanent
Job Type :
Validate Through : 2025-09-27
Salary Description: Competetive Salary Offered
ACCOR
Company Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Job Description
As a Assistant SPA Manager, you will lead the SPA operations to drive success through strategic leadership and ensure exceptional guest experiences.
What you will be doing:
- Oversee and manage all day-to-day spa operations to meet business objectives.
- Develop long-term strategies, performance benchmarks, and standards to deliver consistent high-quality service.
- Promote teamwork and a collaborative environment, placing emphasis on service excellence.
- Provide direction, coaching, and motivation to team members, setting clear expectations and goals.
- Participate in hotel leadership meetings and cross-department collaboration.
- Create and manage staff schedules aligned with business demands, special events, and operational priorities.
- Ensure all team members are trained to the highest standard.
- Promote and sell spa services and treatments to maximize revenue.
- Monitor individual retail performance, providing coaching and incentives to drive sales.
- In collaboration with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI.
Qualifications
- Minimum experience of two years in a similar role in a luxury hotel.
- Proven team leader with a high level of energy and motivation and a proven track record of living the company's values.
- You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
Atithi Jaiswal
Mumbai, India