82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Boston, United States
Level : Staff Line level
Posted : 18 May 2024
Job Role : Butler
Recruiter : Accor Hotels
Job Ref : HOZ11065
Employment Type: Permanent
Job Type :
Validate Through : 2024-06-16
Salary Description: Competetive Salary Offered
RAFFLES
Company Description
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Raffles Butler Manager is at the centre of every guest experience at Raffles Boston. This key role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. Reporting to the Head Butler, the role ensures that the highest level of hospitality and brand standards are delivered. The Raffles Butler Manager will strive to listen attentively, observe the little details, and personalize interactions with the aim to anticipate and be intuitive of their needs and wants. An ambassador of the hotel, he or she will take the lead in delivering the renowned Raffles Butler service as well as in orchestrating the Raffles curated experiences, ensuring that the Raffles essence is fully expressed across the guest journey. A well-rounded and skilful individual, he or she possesses understanding in front office, housekeeping and food & beverage, spa, concierge and other touch points. The butler manager will be working towards overall operational excellence, guest satisfaction and brand loyalty. Given the scope of this managerial role, team player and organizational skills are key to success
Qualifications
Atithi Jaiswal
Mumbai, India