Job Description For Executive Housekeeper
SOFITEL
Company Description
At Sofitel Noosa Pacific Resort, we don't just provide luxury - we redefine it. Situated in the heart of one of Australia's most stunning beach destinations, our resort is the embodiment of modern elegance and timeless hospitality.
We are seeking trailblazers in hospitality - professionals who are not only leaders but innovators, ready to shape the future of luxury experiences. If you thrive in an environment where creativity, vision, and bold leadership are celebrated, you may be the next visionary we're looking for to help
Join us in delivering exceptional experiences as we relaunch our Resort in 2025, following extensive enhancements, to redefine luxury hospitality in Australia. Role to commence from October 2025.
Job Description
We're looking for a confident, hands-on Executive Housekeeping Manager to lead our dedicated team and ensure every guest experience is seamless, stylish, and unforgettable.
You will
- Oversee daily operations of the housekeeping department, ensuring room cleaning consistently meets the standard set by the General Manager.
- Develop and implement Housekeeping systems and procedures.
- Ensure exceptional cleanliness standards across Guest rooms, Public area, Back-of-house spaces
- Lead with attention to detail, empathy, and a passion for people, providing regular feedback on performance and standards.
- Foster a warm and welcoming environment for guests and team members.
- Focus on Room productivity, Quality assurance, Special housekeeping projects
- Mentor and support team members in their career growth.
- Uphold and deliver the brand's signature experience - the French Way - characterized by elegance, care, and personalized service.
Qualifications
- Minimum 5-8 years of relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Motivated, resilient & solutions focused leader, who thrives in a diverse and inclusive workplace
- A "find the yes" mindset and a passion for guest satisfaction
- Proven experience training and developing high-performing teams
- Experience in setting and maintaining operational procedures and standards
- Confident and articulate communication, negotiation, relationship and networking skills.
- Immaculate personal presentation and grooming
- Strong organisational skills and the ability to prioritise in a fast-paced environment.
The successful candidate will have proven experience as a leader in a similar position, in addition to impeccable customer service skills.
If you are looking to further your career in a luxury hotel, apply today!
Additional Information
We offer fantastic employee benefits, including some amazing and generous Ambassador Discounts across all of our Accor brands worldwide!
- Work Your Way with flexible rotating rosters
- Complimentary Daily Continental Breakfast
- Complimentary Fortnightly Lunches
- 30% discount off your food & beverage at Accor properties worldwide
- Generous Accommodation discounts at Accor properties worldwide
- Industry-renowned Accor Hotels Academy Professional Training and Development
- Accor 10 weeks paid parental leave
- Be part of a global team of hospitality professionals
- Rewarding work environment with a dedicated Leadership team
- Work, travel and promotion opportunities across the Accor Brand
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Accor is the world's largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Atithi Jaiswal
Mumbai, India