Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Front Office All-Rounder

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Industry : Hotels & Resorts

Department : Front of House

Location : Sydney, Australia

Level : Staff Line level

Posted : 06 Aug 2025

Job Role : Front Office Agent

Recruiter : Accor Hotels

Job Ref : HOZ65445

Employment Type: Permanent

Job Type :

Validate Through : 2025-09-04

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office All-Rounder

ACCOR

Company Description

Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. Globally, we are 260,000+ hospitality experts who place people at the heart of what we do, nurturing a genuine passion for service and achievement beyond limits.

Closer to home, centrally located in the heart of Darling Harbour, ibis Sydney Darling Harbour is part of Accor's flagship precinct. Surrounded by Sydney's premier tourist attractions, restaurants, and bars, the Novotel & ibis complex offers over 750 rooms boasting spectacular views of Darling Harbour and Sydney CBD. We are known for our quality, simplicity, and exceptional value for money.

About the Role
We are seeking a dynamic and energetic Part-Time Front Office All-Rounder to join our busy and vibrant Front Office team. This is a fantastic opportunity for someone passionate about hospitality and eager to develop their skills across all aspects of Front Office operations.

Job Description

Deliver outstanding service by promptly and courteously assisting guests during check-in, check-out, and throughout their stay.
Handle all incoming calls in a professional manner, striving to exceed guest expectations.
Accurately manage guest and hotel accounts, ensuring timely and correct posting of charges.
Support the team in ensuring smooth and efficient Front Office operations.

Qualifications

Excellent communication, interpersonal, and time management skills.
A positive, friendly attitude with a strong team spirit.
Impeccable grooming and professional presentation.
A genuine passion for the hospitality industry and delivering memorable guest experiences.
Flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and public holidays.

Additional Information

Our commitment to Diversity & Inclusion:

At Accor, we believe diversity and inclusion are key to innovation and success. We welcome applications from individuals of diverse backgrounds and are committed to providing reasonable adjustments throughout the recruitment process if required.

Benefits Your Way:

The opportunity to Work Your Way across Accor's global network of brands.
A supportive and engaging team culture in the iconic Darling Harbour precinct.
Development opportunities at Accor's flagship property in Australia.
Access to Accor staff benefits including discounted accommodation & dining worldwide.