Industry :
Hotels & Resorts
Department :
Housekeeping
Location :
stanbul, Turkey
Job Role :
Housekeeping Attendant
Employment Type:
Permanent
Validate Through :
2024-06-03
Salary Range (monthly):
USD 1 to 2,000
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Housekeeping Administration Officer
RAFFLES
Şirket Tanımı
PURPOSE OF POSITION
To provide housekeeping order taking / telephone service to guests and staff
KEY ROLES & RESPONSIBILITIES
- Ensure forwarding and receiving of all information pertaining to Housekeeping
- Receive, record and distribute various reports via Opera Property Management System
- Receive, record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain working area in a proper state of cleanliness
- Handle guest complaints, delegate immediately & report to Head Housekeeper
- Comply with hotel's health, safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
- Ensures smooth handover of daily activities to next shift
Occupational Health and Safety (OH&S) Responsibilities
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
PERSONAL ATTRIBUTES- Excellent reading, writing and oral proficiency in English
- Familiarity with Housekeeping/Butler duties
- Good communication and contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
İş Tanımı
PURPOSE OF POSITION To provide housekeeping order taking / telephone service to guests and staff
KEY ROLES & RESPONSIBILITIES- Ensure forwarding and receiving of all information pertaining to Housekeeping
- Receive, record and distribute various reports via Opera Property Management System
- Receive, record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain working area in a proper state of cleanliness
- Handle guest complaints, delegate immediately & report to Head Housekeeper
- Comply with hotel's health, safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
- Ensures smooth handover of daily activities to next shift
Occupational Health and Safety (OH&S) Responsibilities
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
PERSONAL ATTRIBUTES- Excellent reading, writing and oral proficiency in English
- Familiarity with Housekeeping/Butler duties
- Good communication and contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
Nitelikler
PURPOSE OF POSITION To provide housekeeping order taking / telephone service to guests and staff
KEY ROLES & RESPONSIBILITIES- Ensure forwarding and receiving of all information pertaining to Housekeeping
- Receive, record and distribute various reports via Opera Property Management System
- Receive, record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain working area in a proper state of cleanliness
- Handle guest complaints, delegate immediately & report to Head Housekeeper
- Comply with hotel's health, safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
- Ensures smooth handover of daily activities to next shift
Occupational Health and Safety (OH&S) Responsibilities
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
PERSONAL ATTRIBUTES- Excellent reading, writing and oral proficiency in English
- Familiarity with Housekeeping/Butler duties
- Good communication and contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
Atithi Jaiswal
Mumbai, India