82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Housekeeping
Location : Banff, Canada
Level : Staff Line level
Posted : 18 May 2024
Job Role : Housekeeping Attendant
Recruiter : Accor Hotels
Job Ref : HOZ69625
Employment Type: Permanent
Job Type :
Validate Through : 2024-06-15
Salary Description: Competetive Salary Offered
FAIRMONT
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
As the Housekeeping Operations Manager and oversee the meticulous upkeep of our 739 guest rooms. Reporting to the Director of Housekeeping, you'll play a pivotal role in maintaining the highest standards of cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the housekeeping department, ensuring adherence to departmental policies and service standards, and leading a dedicated team of housekeeping professionals. With your exceptional leadership skills and attention to detail, you'll contribute to the seamless operation of our iconic hotel.
Job Duties Include:
- Manage the Room attendants for guestroom quality and completion of their assigned duties; which includes re-training, coaching, and performance managing if expectations are not being met
- Assume the duties of any other Housekeeping Managers when necessary, e.g. attend pre-con meetings, morning operations meeting, forecast meeting, etc.
- Promote high morale through recognition and removal of identified barriers
- Organize and participate in colleague recognition events
- Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
- Provide necessary resources, functional tools and equipment to get the job done
- Other duties as assigned
Qualifications
Your Skills & Qualifications:
- Proven ability to successfully lead and motivate a large team
- Highly organized with a proactive approach to getting the job done
- Proven ability to perform under pressure in a fast-paced, team-based environment
- Minimum 1-2 years of experience at a Supervisory or Manager level within the Housekeeping or Front Office in a luxury hotel
- Computer literate in Property Manager and Microsoft Window applications is required
- Experience with Hotsos program would be an asset
- University degree or college diploma in hospitality management is an asset
Additional Information
Job Perks & Benefits
Atithi Jaiswal
Mumbai, India