In Room Dining Server - Full Time, Seasonal (September to December)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For In Room Dining Server - Full Time, Seasonal (September to December)

ACCOR

Company Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Job Description

Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada's most beautiful city - Vancouver
• A competitive rate of $21.15 per hour
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• An award-winning restaurant in a Food & Beverage division that promotes growth, cross-training and career development opportunities
• Learning programs through our Academies designed to sharpen your skills
• Career development opportunities with national and international promotion opportunities. The sky is your limit

What you will be doing:

• Assist guests regarding menu items in an informative and helpful way
• Follow thoroughly the sequence of service from the in-room dining department.
• Maintain knowledge of menu items, wine selections, and daily specials to make recommendations and upsell thoughtfully
• Set up, serve, and clear orders in guest rooms, following service standards and safety protocols.
• Ensure trays, carts, and trolleys are properly stocked, clean, and ready for service.
• Ensure that overall cleanliness and maintenance of our working areas are maintained at all times.
• Provide timely, personalized, friendly, polite, and efficient food and beverage service to our hotel guests in their guestrooms or any other area of the hotel as directed.
• Uphold the highest internal and external customer service standards by demonstrating Fairmont Service Essentials and Forbes standards and applying 5 Diamond Service at all times.
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous Food & Beverage experience (hotel or restaurant) preferred; luxury or fine dining experience is an asset.
• Experience in a guest-facing role with proven ability to deliver high-quality service.
• Basic knowledge of food, wine, and beverage service standards.
• Strong communication and interpersonal skills; ability to connect with guests.
• Attention to detail, especially in presentation and order accuracy.
• Ability to work well under pressure in a fast paced environment
• Team player with a proactive, service-driven attitude.
• Serving It Right Certificate

Additional Information

Your team and working environment:

Working with a diverse and talented team of passionate individuals, in a luxury hotel environment.

Visa requirements: Successful candidates must be legally eligible to work in Canada. The hotel is unable to assist candidates with Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS