82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Vilamoura, Portugal
Level : Staff Line level
Posted : 26 Jun 2025
Job Role : Porter
Recruiter : Accor Hotels
Job Ref : HOZ17344
Employment Type: Permanent
Job Type :
Validate Through : 2025-07-24
Salary Description: Competetive Salary Offered
ACCOR
Company Description
Victoria Golf Resort & Spa Managed by Accor
Victoria Golf Resort & Spa is currently Managed by Accor and after a comprehensive property improvement program to align it with Fairmont Brand standards, the hotel will formally join the Fairmont Brand as Fairmont Vilamoura Algarve
About Fairmont Hotels & Resorts
Join a dynamic team and become part of a network of 90 spectacular properties, with 34 more in development, across 30 countries worldwide - from the beaches of Hawaii to the pristine national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.
Job Description
Porter - Bellperson (M/F/X)
At Victoria Golf Resort & Spa , every arrival becomes a memorable welcome, and every departure a lasting memory.
As a Porter, you will be one of the first faces our guests encounter - playing a key role in the experience they will have at our iconic hotel. Your mission: to provide warm, thoughtful, and personalized service, where every gesture matters. You will welcome guests with elegance, assist them with their luggage, and ensure their vehicles are parked with care and professionalism.
Your presence and attentiveness will help create a strong connection with our guests, making them feel truly welcomed and valued throughout their stay.
If you're passionate about service excellence, enjoy working as part of a team, and are ready to contribute to unique and unforgettable stays, this position is for you.
Join our team and become an ambassador of Victoria Golf Resort & Spa - where every day is an opportunity to turn simple moments into magical memories.
Summary of Responsibilities
Reporting to the Manager Front Office , essential duties and responsibilities include, but are not limited to:
- Consistently provide professional, friendly, and engaging service
- Escort guests to their rooms, carry their luggage, messages, or other items throughout the hotel
- Ensure timely and efficient delivery or collection of luggage to/from guest rooms
- Help guests familiarize themselves with their room upon arrival (e.g., explaining how the thermostat works)
- Remain in the lobby after assisting with luggage to remain available for guest needs, under the guidance of the Assistant Head Concierge
- Inform guests about hotel facilities in a helpful and informative manner
- Provide information on local events, activities, and attractions
- Know and apply the technical and emotional LQA (Leading Quality Assurance) standards
- Commit to high service quality, discretion, and complete honesty
- Maintain a professional attitude, always smile, and remain calm in all situations
- Comply with ergonomic standards, health & safety regulations, and hygiene policies
- Adhere to departmental and company policies, procedures, and service standards
- Perform any other duties as assigned
Qualifications
Qualifications:
Atithi Jaiswal
Mumbai, India