Team Member Front Office

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Team Member Front Office

ACCOR

Company Description

We are ibis Schiphol Amsterdam Airport, a bustling three-star hotel with 644 rooms, four unique F&B outlets, and a top team of 78 colleagues who warmly welcome our guests every day. To strengthen our team, we are looking for an enthusiastic Team Member FO!

Job Description

Are you service-oriented and ready to take the next step in your hospitality career? Would you love to work in one of the largest hotels in the Benelux, alongside a young and energetic team with plenty of career opportunities? Then this might be the perfect opportunity for you!

Passion, quality, and professionalism are what Novotel Amsterdam City stands for! Through genuine and personal attention, we make sure every day that our 700 guests are happy to return. With 610 rooms, one large restaurant, 17 meeting rooms, a fitness center, and sauna, we are one of the largest 4-star hotels in the Benelux. We do all this with a team of around 140 colleagues who know each other, work well together, and have fun beyond the job!

What will you do?

At ibis Amsterdam Airport, you'll have the chance to be yourself, because we believe that being the best version of yourself allows you to offer the best possible service to our guests.
As our Front Office Receptionist, you are the first and last point of contact for our guests. You'll ensure a smooth check-in and check-out process and assist them with any questions or requests they may have.
You'll also handle general administrative tasks related to the Front Office department. Of course, you're not doing this alone, you'll be part of a warm and fun team of over 20 colleagues!

Qualifications

Who are we looking for?

We are looking for someone with a true passion for hospitality, someone who is enthusiastic and outgoing, enjoys working in a team, is flexible, and pays attention to detail. In addition, you have:

• (Preferably) experience in a Front Office position;
• Strong verbal and written communication skills, with excellent command of English, and preferably Dutch as well;
• Experience with PMS Opera / Opera Cloud or similar systems.

• A gross hourly wage from €15.91, based on a flexible or min/max contract (this is 7.5% above scale 5 of the Dutch Hospitality CLA);
• A referral bonus of €250 when you bring in new colleagues;
• Excellent travel allowance starting from 5.0 km;
• After your probation period, you're invited for a Guest Experience: an overnight stay at ibis Amsterdam Airport with one guest;
• Huge discounts on stays & F&B in all Accor hotels worldwide;
• Free parking and free use of our gym;
• Daily lunch or dinner in the staff canteen.