2017 - 2020 (3 Years)
IHCL Taj Mahal Palace and Towers, India
Having graduated with Bachelors in Hotel Management from Tata Institute of Social Sciences, I was the part of Golden Threshold Programme offered by Taj Mahal Palace, Mumbai where I was taught to utilize my theatrical knowledge and skills optimally which allowed me to scale new frontiers ensuring personal growth. From the basic Introduction of a core department of a Hotel to the overall moral responsibilities I have worked in Food and Beverage Services, Housekeeping and Specialized in Front Office where I worked as an Associate where I handled Group and FIT check-in and check-out , updating R-Cards, C-Forms, Allotment of Rooms, Handled Guest complaints and have also worked in the sub Departments of Front office (Concierge, Business Center, Reservations, Reception).