United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Kochi, India
Level : Staff Line level
Posted : 20 May 2024
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ22977
Employment Type: Permanent
Job Type :
Validate Through : 2024-06-17
Salary Description: Competetive Salary Offered
Description
As an Assistant Manager of Guest Relations, your primary responsibility is to ensure exceptional customer service and satisfaction for guests or clients. As the Assistant Manager of Guest Relations, you will be responsible for assisting in managing all aspects of guest services and ensuring an exceptional experience for our guests. You will work closely with the Guest Relations Manager to oversee the daily operations of the department, handle guest inquiries and concerns, and maintain high standards of service delivery. Your role will involve training and supervising guest relations staff, implementing policies and procedures, and collaborating with other departments to ensure seamless guest experiences.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. • Well developed communication and customer relations skills.
Rishi star
Mumbai, India
Awesome hotel !!