United States
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Industry : Hotels & Resorts
Department : General Management
Location : Goa, India
Level : Staff Line level
Posted : 15 Jul 2025
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ62501
Employment Type: Permanent
Job Type :
Validate Through : 2025-08-12
Salary Description: Competetive Salary Offered
Description
• Assists the Training Manager in identifying training needs for the hotel.
• Co-ordinates and monitors the hotel's Training Plan and Calendar.
• Assists with the monitoring of skills training and departmental standards as defined in the Departmental Operations Manual.
• Responsible for the grooming standards of the hotel and ensures all employees adhere to the same.
• Advises the Training manager of any new support material that would be beneficial to the hotel. Keeps informed of new developments, materials and techniques in training.
• Ensures that the recommended quota of Departmental Trainers is trained for each department and that they are conducting an average of 3 to 5 skills training sessions per month.
• Ensure that each employee receives a minimum of 3 hours per month of skill training by their respective Departmental Trainers.
• Ensures the maximum utilisation of Departmental Trainers in each department and closely monitors and rewards their performance and activities.
• Plans, implements and monitors, in conjunction with other members of the Human Resources Division both General/Core and Management Training.
• Plans, implements and monitors the following training as necessary: Orientation Training, Hygiene Training, Health and Safety Training, Fire Training and Computer Training.
• Selects appropriate instructional procedures and methods such as group instruction, self-study, demonstrations, simulation exercises, and role-play.
• Implements and monitors the company's training materials like e-learning initiatives.
• Coordinates and monitors the Hyattrack training programms.
• Feedback the results of the Employee Engagement survey and ensure that the relevant changes are implemented.
• Monitors the utilization of Brand Standards to better hotel service standards.
Qualifications
Graduation
Rishi star
Mumbai, India
Awesome hotel !!