Event Planning Manager - Social

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Event Planning Manager - Social

Description

Join us for an exciting opportunity at Wild Dunes Resort, a Destination by Hyatt property nestled along the beaches of Isle of Palms, just 30 minutes from Downtown Charleston. With 12+ diverse venues, including oceanfront lawns, garden terraces, a rooftop, and indoor ballrooms, our resort hosts over 100 weddings and social events annually, ranging from intimate gatherings to multi-day, large-scale South Asian weddings and milestone celebrations.

We are seeking a highly motivated and detail-oriented Event Planning Manager to join our award-winning Weddings & Social Events team. This role is ideal for someone with a passion for events, exceptional communication skills, and the ability to manage complex logistics while delivering a personalized guest experience. The position focuses on Western weddings, South Asian weddings, day meetings, room block coordination, and social celebrations, including galas and reunions.

This planner will be a key liaison between clients, their personal wedding planners, and internal resort departments, owning all food & beverage, banquet setup, and resort-driven event logistics planning.
Position Highlights
• Hybrid work flexibility: On-site for events, with work-from-home opportunities when not in-house with clients.

• Collaborative team culture: Partner with a team of Event Sales Managers and Event Planning Managers under the leadership of the Director of Event Planning.

• Opportunity to lead signature weddings and events at one of the South's top-rated beach resorts.
Key Responsibilities
Event Planning & Execution

• Serve as the lead planning contact for weddings and social events post-contract signature.

• Detail and manage all resort-managed elements, including catering, venue setup, and event-day logistics.

• Work collaboratively with each event's hired professional wedding coordinator (required by the resort) or event planner to ensure seamless execution.

• Customize timelines, menus, and layouts to support a diverse range of cultural and religious events, including South Asian weddings.

Client Communication & Support

• Conduct site visits, menu tastings, and pre-convention meetings.

• Provide guidance and creative input while supporting the couple's or host's vision.

• Build trusted relationships with clients, families, and vendors throughout the planning journey.

Documentation & Operational Readiness

• Prepare Banquet Event Orders, diagrams, and proposals with precision and detail.

• Ensure timely communication with Banquets, Culinary, AV, Housekeeping, and other operational departments.

• Manage billing, deposits, payments, and post-event reviews.

Sales Support & Revenue Generation

• Upsell enhancements, recommend pre- and post-event gatherings, and suggest amenity upgrades to maximize group revenue.

• Track and monitor event trends to support sales strategy and forecasting.

Qualifications
Qualifications
Education & Experience

• High school diploma or equivalent required; college degree in hospitality or related field preferred.

• 2-3 years of hotel event planning or catering experience required.

• Prior experience with weddings or social events strongly preferred; experience with South Asian or multi-day cultural weddings a plus.

• Familiarity with Hyatt systems, including Envision or similar CMS platforms, preferred.

Skills & Attributes

• Excellent interpersonal and organizational skills with a strong eye for detail.

• Strong written and verbal communication skills.

• Comfortable managing multiple complex events simultaneously.

• Knowledge of banquet operations, catering, and event lifecycle.

• Creative problem-solver with calm, confident decision-making under pressure.
Additional Requirements
• Ability to work flexible hours, including nights, weekends, and holidays based on event schedule.

• Must be able to walk and stand for extended periods and work in varied outdoor conditions.

• Authorized to work in the United States and pass E-Verify verification.