United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Melbourne, Australia
Level : Staff Line level
Posted : 29 Aug 2025
Job Role : Guest Services Associate
Recruiter : Hyatt Hotels
Job Ref : HOZ7865
Employment Type: Permanent
Job Type :
Validate Through : 2025-09-27
Salary Description: Competetive Salary Offered
Description
Hyatt Centric Melbourne:
Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.
Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.
Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.
You are here. Now go anywhere
Guest Service Agent at Hyatt Centric Melbourne:
• Ensure a seamless and efficient operation of the Front Office on a day-to-day basis, you are the face of our check in and check out experience, handling quest queries effortlessly.
• Prepare arrival and departure reservations in our hotel PMS, noting requests and loyalty status of our guests. Process payments for guest departure, including posting payments, processing EFTPOS transactions and preparing invoices.
• Ensure that all public and back of house areas are maintained to a high level of cleanliness, maintenance and presentation.
• Answer our phones with a smile and coordinate our guest's needs such as restaurant bookings, transportation requirements and hotel services.
• Actively upsell and cross sell hotel services and outlets.
• Make coffee and prepare food within our hotel's lobby café, Allie Lane
• Be a local Melbourne expert and engage with our guests sharing your knowledge on the city's attractions, laneways, restaurants and bars.
• Be on hand to assist in an emergency situation where required.
Qualifications
About you:
Rishi star
Mumbai, India
Awesome hotel !!