Housekeeping Coordinator (Saudi National)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Coordinator (Saudi National)

Description

GENERAL ROLE: As a Housekeeping Coordinator plays a central administrative and operational role in the housekeeping department. This position is responsible for coordinating daily room assignments, maintaining records, handling guest requests, and serving as a communication link between housekeeping, front office, and other departments. The coordinator ensures smooth operations that align with Miraval's standards of mindful luxury, wellness, and environmental responsibility.

KEY RESPONSIBILITIES:
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.

As Housekeeping coordinator, you will need to:

Strategy and Planning

• Always update for departmental activities.

• Keep the record all HK employee for birthday or any other celebration.

• If there is any information from the team pass information to your manager to discuss.

Housekeeping Operations

• Prepare and distribute daily room assignments, task sheets, and job boards for room attendants and supervisors.

• Monitor room status and update housekeeping systems in real-time in coordination with the Front Office.

• Receive and log guest requests, lost & found items, maintenance issues, and ensure timely follow-up and resolution.

• Maintain accurate records of room inspections, deep cleaning schedules, inventory, and staff attendance.

• Assist in ordering, receiving, and tracking housekeeping supplies and linens.

• Coordinate communication between housekeeping and other departments including Engineering, Spa, and Front Office.

• Ensure all service requests (e.g., extra beds, amenities, cleaning needs) are assigned and completed promptly.

• Support onboarding and training of new team members on departmental procedures and systems.

• Maintain confidentiality of guest and operational information in line with Miraval's values and policies.

• Contribute to departmental meetings, reporting, and operational planning.

All file and forms:

• Keep all the form up to date.

• All the file to be kept clean and tidy.

• All log book to be read and update to the related person.

Coordinate with another department:

• As a Housekeeping coordinator has to coordinate with all the department whenever is required.

• Update lost & found in opera and share to Front office team.

• Track all the guest preference and update to the related person.

• If there is any issue in the rooms coordinate with front office team to move the rooms.

Qualifications
QUALIFICATIONS:

• Minimum 3 years of experience in a housekeeping coordinator role; luxury or wellness resort experience preferred.

• Diploma or certification in Hospitality Management or a related field is an advantage.

• Strong administrative and organizational skills with attention to detail.

• Proficiency in Microsoft Office (Excel, Outlook) and property management systems (e.g., Opera, Hot SOS).

• Excellent communication skills in English; Arabic is a plus.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

• Strong sense of discretion, professionalism, and service excellence.

PHYSICAL DEMANDS (IF ANY):

• Primarily an office-based role with periods of walking and standing for room checks or team coordination.

• Occasional lifting or moving of supplies (up to 15 kg).

• Ability to use computer and communication equipment for extended periods.

• Flexibility to work shifts, weekends, and holidays as required by operations.

WORK ENVIRONMENT:
• Office-based within the Housekeeping Department, with regular presence in guest areas, public spaces, and back-of-house.

• Collaborative, fast-paced environment with emphasis on precision, communication, and service efficiency.

• Interaction with multiple departments in a luxury, wellness-focused resort setting where attention to detail and environmental mindfulness are essential.

• Fast-paced and physically active environment with a focus on mindfulness, attention to detail, and environmental sustainability.