Housekeeping Attendant

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Attendant

Description

GENERAL ROLE: As a Housekeeping Attendant is responsible for maintaining the highest standards of cleanliness, order, and presentation in guest rooms and public areas. This role supports Miraval's vision of creating a serene and mindful environment where guests can relax, rejuvenate, and experience exceptional service.

KEY RESPONSIBILITIES:
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.

As Housekeeping Supervisor, you will need to:

Strategy and Planning

• Completed the task on time and if there is any issue with guest or in the rooms to be informed HK supervisor or Assistant manager.

Housekeeping Operations

• Clean and service assigned guest rooms and public areas according to resort standards.

• Replenish amenities, linens, and supplies in rooms and designated service areas.

• Make beds, vacuum floors, dust surfaces, and sanitize bathrooms with attention to detail.

• Follow proper handling, labeling, and storage procedures for cleaning chemicals and equipment.

• Report any maintenance issues, lost and found items, or damage to the supervisor promptly.

• Respect guest privacy and follow procedures for entering occupied rooms.

• Maintain cleanliness and organization of housekeeping carts, closets, and work areas.

• Respond to guest requests and deliver service with a friendly, professional, and mindful attitude.

• Adhere to hygiene, safety, and environmental sustainability standards set by Miraval and local regulations.

Lost & found:

• Any thing found in the rooms or public area to be informed Supervisor or coordinator

• Bring the lost & found in the office and handover to shift in charge

• Lost & found to be mentioned found by, room number, date, items name etc.

Key handling:

• Sign out the key tracking log book when you take the key

• Do not open for any one by your master key

• At the end of your shift return the key and sign in.

General

• Provide information regarding the hotel's facilities & services.

• Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation.

• Always present a clean and tidy appearance in accordance with the hotel's grooming standards.

• Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.

• Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.

• Care about your environment and make sure it is tidy and well maintained.

• Be reliable and ensure you are at work on time.

• Know your role in case of emergency such as bomb threat, flood, fire etc.

• Understand the Employee Handbook and comply with the standards it outlines

• Carry out all professionally reasonable instruction given by your supervisor.

• Report all incidents, accidents and guest complaints in briefing

• Know and follow procedures for Uniform/Linen exchange

• Methodically organize Uniform and Linen storage

• Be involved in the Uniform and Linen Inventory

• Deliver guest room linen to the pantry

• Mend and maintain the employees' uniforms in good order.

• Ensure any damage that may occur to any linen or uniform is followed up quickly

• Ensure that the sewing machines and other equipment are in a good working condition, and to report to the Supervisor for any repair requirements.

Qualifications
QUALIFICATIONS:

• High school or equivalent required; hospitality training or certification is a plus.

• Previous housekeeping experience preferred; luxury or resort experience is an advantage.

• Understanding of cleaning techniques and guest service.

• Ability to communicate in English; Arabic is a plus.

• Positive attitude, reliability, and commitment to high standards.

• Willingness to learn and adapt to a wellness-driven hospitality environment.

PHYSICAL DEMANDS (IF ANY):
• Requires extended periods of walking, standing, bending, and stair climbing throughout the shift.

• Ability to lift or carry items up to 25 kg as needed.

• Flexibility to work varied shifts, including weekends, holidays, and evenings.

WORK ENVIRONMENT:
• This role operates across indoor guest rooms, outdoor resort pathways, and public spaces within a luxury, wellness-focused environment.

• Exposure to cleaning chemicals and equipment as part of daily responsibilities.

• Fast-paced and physically active environment with a focus on mindfulness, attention to detail, and environmental sustainability.