United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
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Industry : Hotels & Resorts
Department : Front of House
Location : Vancouver, Canada
Level : Staff Line level
Posted : 13 Aug 2025
Job Role : Reservations Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ78106
Employment Type: Permanent
Job Type :
Validate Through : 2025-09-11
Salary Description: Competetive Salary Offered
Description
Hyatt Vancouver Downtown Alberni | Soon to be Park Hyatt | Vancouver, BC
Join us in shaping the future of luxury hospitality!
Located in the heart of Vancouver's luxe shopping and nightlife hub, Hyatt Vancouver Downtown Alberni is a premier destination where timeless elegance blends seamlessly with contemporary sophistication. As we embark on a multi-million-dollar transformation in preparation for our rebranding to the prestigious Park Hyatt brand in 2026, Hyatt Vancouver Downtown Alberni is seeking a highly motivated and detail-oriented Reservations Manager to join our esteemed team and play a key role in shaping the first impression our guests receive.
WHy hyatt? Because you deserve to work somewhere exceptional.
We are in the business of care, you can expect a career that grows with you plus:
• Extended Health Benefits for you and your dependents and paid medical days.
• Employer RRSP Matching Contributions.
• Discounts at our on-site Spa Services and Spa Products.
• Tuition reimbursement program and career development program, Leading@Hyatt.
• Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
• Wellbeing Programs such as Headspace
ABOUT THE ROLE
The Reservations Manager is responsible for the day-to-day operations of the Reservations department, ensuring smooth and efficient processes that align with our luxury service standards. This position reports directly to the Director of Operations, with a dotted-line reporting relationship to the Area Director of Revenue Management.
This role is ideal for a hospitality professional who thrives in a dynamic, luxury-driven environment and is passionate about delivering exceptional guest experiences through seamless and strategic reservation management.
Salary Range: $65,000/year - $70,000/year
Key Responsibilities:
• Manage the daily operations of the Reservations Department, ensuring efficiency, accuracy, and adherence to luxury service standards
• Administer luxury consortia programs, oversee Revinate RezForce, and handle all aspects of the group reservations process
• Maintain accurate rate structures and configurations in the Property Management System (PMS)
• Oversee all aspects of the reservations process, ensuring accuracy, efficiency, and adherence to the hotel's service standards
• Collaborate with the Revenue Teamby managing rooms and rate availability; perform regular rate audits and extract data to build strategic revenue reports
• Communicate regularly with Front Office and Sales departments concerning sales strategy and house status
• Serve as the key liaison between Sales, Front Office, and Revenue to ensure smooth guest experiences and optimize occupancy
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Qualifications
Rishi star
Mumbai, India
Awesome hotel !!