Italian Ho.re.ca. consulting, Hotel general manager, F&B cost control, Events manager, Real Estate Italian Market, Head Sommelier ( A.I.S. )
Hr manager.
I have a Proven Experience in Expense Reporting, Analysis, and Optimization, Experience with E-Sourcing Tools. Sap-Oracle, SaaS, Fidelio Opera, As-400, B2b, B2C, P&L, EBITDA and KPIs,Cost Analysis, Revenue, sales contractor Tour operator, Operational and Financial, Menu Analysis and Development, Budgeting, Business, HR, Mastery of digital tools, CRM and Office package
,Haccp, Fine Dining, Wine cost, Food cost.
I have a good understanding of sourcing business processes such as tactical purchase, catalog management, contract management, vendor configuration, and procurement operations. I have excellent communication, stakeholder management skills. I have advanced analytical and conceptual thinking, organizational skills, outcome orientation and I'm proactive.
Authorization to the processing of personal data in accordance with EU Regulation n. 2016/679.
I working in Luxury Tourism about 25 years
Available Relocation with contract long time for full time with Visa (Outside Europe ) and Single Accommodation.
Giorgino.cappello@gmail.com
https://www.linkedin.com/in/giorgiocappello
+393341946427
Industry: Hotels & Resorts
Department: General Management
Job Level: Director
Job Role: Hotel Manager
Nationality: Italy
Current City: Ragusa
Current Country: Italy
Education Level: Post Graduation
2025 - Present (0 Year)
herea Building, Italy
As a Hotel General Manager I generally coordinate the activities of a hotel facility, ensuring that each area works efficiently to provide an excellent guest experience. I play a managerial role in supervising staff, overseeing day-to-day operations, and managing financial performance.
2024 - 2024 (0Months)
Dga srl, Italy
Responsible for the strategic positioning of the hotel, helping to create new opportunities for growth and improvement. <br>My responsibilities include: <br>Introducing new technologies: integrating digital tools to optimize booking management. Good knowledge of CRM, expense control, and customer communication. <br>Hotel promotion: collaborating with the marketing department to develop promotional campaigns and loyalty strategies. <br>Developing new services: proposing innovations that improve the customer experience and increase customer satisfaction. <br>Collaborating with local authorities: creating partnerships with other tourism businesses to improve the overall offering of the property. <br>Analyzing the market: monitoring industry trends and the competition to keep the property competitive. Innovation and strategic development
2021 - 2023 (2 Years)
Cibarti srl, Italy
I manage administrative activities, including staff lists and service positions. I create timetables and determine service duration. I resolve and evaluate issues and performance of dining room and bar staff. I take on a demanding and fast-paced role with various organizational tasks. I manage and resolve issues and complaints in a professional manner. I control labor and other related costs based on budget, PL, EBITDA, and KPIs, evaluating and developing revenue according to company guidelines, moving from a base budget of € 5 million for pre-opening to the current state increased by 42%, with the potential development of two restaurants, two lounge bars, and a lounge wine bar, and with customer satisfaction, developing new forms of marketing for additional purchases of essential services for the company\s revaluation.
2019 - 2020 (1 Year)
qmq srl, Italy
I am able to communicate effectively about the product, website, and social media marketing. <br>I align marketing with go-to-market customer engagement and the digital sales model. <br>Market analysis on general trends, potential customers, and competition. I know how to implement marketing strategy and marketing plans. <br>I manage new websites (content, SEO, SEM, analytics). <br>I plan and execute on-demand lead generation activities. <br>Periodic campaigns. <br>For different and specific sectors, roles, and personalities. <br>Online marketing activities (Google Ads, posts). <br>Social media and communication on major communities. <br>Email blasts. <br>I maintain and orchestrate outbound marketing activities (blogs, articles, etc.). <br>I am able to develop and manage lead nurturing campaigns. <br>I write collateral material, case studies, newsletters, and presentations. <br>I am a primary contact for press, media reviews, and PR activities. <br>I plan and organize online events, on-site events, and regular webinars <br>I plan and coordinate analyst relations <br>I develop and implement marketing activity reporting and measurement <br>Implementation and expansion of the Self-Engagement Platform (SEP)
2013 - 2016 (3 Years)
Ungaroitalo kft, Hungary
International Business Development, I have specific experience in the Italian market and in the consumer products sector. <br>Available to travel regionally, nationally, and internationally, I provide exceptional customer service and plan promotional activities to introduce new items and special opportunities, when necessary, in the Eastern European market. Developing and creating contracts with buyers, wholesalers, and importers of Italian-made products <br>I conduct product demonstrations that translate into increased sales and profit margins. I speak with confidence and knowledge about Mediterranean products of excellence, demonstrate my understanding of the industry and brands, platforms, and customer strategies, and am able to provide innovative, customer-centric ideas. I execute business plans, solve problems, and provide solutions to meet customer needs and drive profitable growth. I give professional presentations on products and solutions, collaborating with internal technical, operational, and product development staff to ensure that the sales strategy and product offering are aligned with technical and operational capabilities. <br>I know how to strategically grow your target business through <br>I know how to plan, organize, drive, and manage balanced sales growth, continuous account penetration, and customer satisfaction while taking into account the company\s income statement. Create and sell complex business solutions, taking into account the brand identity and financial objectives of the company, influencing and maintaining horizontal and vertical customer relationships.
