United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Prague, Czech Republic
Level : Management
Posted : 10 May 2024
Job Role : Food & Beverage Waiter
Recruiter : Marriott International
Job Ref : HOZ59123
Employment Type: Permanent
Job Type :
Validate Through : 2024-06-15
Salary Description: Competetive Salary Offered
Additional Information EU Nationality or work permit for the Czech Republic needed.
Job Number 23183507
Job Category Food and Beverage & Culinary
Location W Prague, Vaclavske namesti 826/25 Praha 1, Prague, Czech Republic, Czech Republic VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. Let go, let loose - that's half the fun.
Our target consumer is The Connector. Our guests are curious, charismatic, free-spirited, and magnetic. They are the spark that makes it happen. The ones who never stop exploring, pulled to the energy of people and places. True to themselves and open to everything. They make the world their own. They bring the crowd together.
W Prague will feature 161 rooms and suites, a rooftop bar and an outdoor terrace, the perfect location for style-savvy locals and guests to enjoy sweeping cityscape views and a fabulous cocktail and culinary experience. The hotel will feature the W Lounge, the brand's spin on the hotel lobby, along with several restaurants and bars and some ultra-modern event space. In addition, guests are invited to experience the indoor WET pool deck, FIT fitness center and AWAY Spa. Throughout the hotel, the brand's unique Whatever/Whenever service is always available, delivering whatever they want, whenever they want it.
W is a destination, more than a hotel. An iconic lifestyle brand, offering guests unprecedented insider access to a world of "Wow" through contemporary cool design, fashion, nightlife, celebrities, and entertainment.
JOB SUMMARY
Areas of responsibility include W Lounge & Bijou & The Rooftop. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
CORE WORK ACTIVITIES
• Supervises and manages Talent. Manages all day-to-day operations. Understands Talent positions well enough to perform duties in Talent' absence.
• Maintains service and sanitation standards in service areas.
• Review Talent levels to ensure that guest service, operational needs and financial objectives are met.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Ensures compliance with all F&B policies, standards and procedures by training, supervising, follow-up and hands-on management.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high-demand times.
• Supervises daily shift operations in the absence of the Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
CANDIDATE PROFILE
• Fluent in Czech and English language
• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• Leadership - adaptability, communication, problem-solving and decision-making, professional demeanor
• Driving for results, oriented on Talent Management & building and contributing to Teams
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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