FLEX Manager, Stakeholder Engagement and Communications

Salary Details

Salary Description: Competetive Salary Offered

Job Description For FLEX Manager, Stakeholder Engagement and Communications

This is a temporary position.

JOB SUMMARY

The Manager, Stakeholder Engagement + Communications - FLEX is a key member of the Business Transformation Office team, responsible for supporting the creation and execution of communication and engagement efforts for Marriott's most important stakeholders. The Business Transformation Office was established to enable and support these projects through innovative approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment.The Change Management, Communications and Stakeholder Engagement team focuses on multi-dimensional, tech and digital-driven initiatives that impact a complex set of multiple stakeholders who will experience a high degree and volume of change. This role will help build upon existing expertise and contribute to the development of the structures and capabilities needed to successfully communicate various Business Transformation Office initiatives. The Manager will work closely with colleagues across the entire Transformation Office-including (but not limited to) PMO, Deployment, Experience Design & Business Process Design, and Continent Engagement. Success in this role requires strong critical thinking skills, attention to detail, the ability to adapt to ambiguity, proven capability to handle multiple work efforts simultaneously, and a willingness to address challenging and time-sensitive requests.

Key responsibilities include:

• Communications Materials Production: Support the preparation and distribution of communications deliverables for various Business Transformation Office projects, including written updates, PowerPoint presentations, talking points, video scripting and production.
• Communications Plan Support & Execution: Assist in maintaining communications plans and coordinate communication deliverables through a formal review process, meeting set timelines.

CANDIDATE PROFILE

• Education and Experience 4-year degree from an accredited university; master's degree preferred 3-5+ years of relevant professional experience in a related function, demonstrating career growth and strong performance

Skills

• Experience translating complex topics and data into clear, concise, and engaging communications across different mediums.
• Strong organizational, relationship-building, and negotiation skills.
• Excellent formal and informal presentation skills.
• Self-motivated with enthusiasm and a customer service orientation.
• Demonstrated ability to meet deadlines and manage competing priorities amid complexity and ambiguity.
• Experience working in or supporting large-scale, global enterprises is strongly preferred.
• Attention to detail while aligning with broader organizational objectives. Ability to manage multiple projects and stakeholders.
• Basic project management skills.
• Ability to complete deliverables to a high standard.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Familiarity with Adobe Creative Cloud or other video production tools.

CORE WORK ACTIVITIES

• Communications Materials Production Support preparation and distribution of communications materials, such as presentations, memos, talking points and videos for various Business Transformation Office initiatives.
• Communications Plan Support & Execution Collaborate with team members to assist in the development and execution of comprehensive stakeholder engagement and communications plans for various Business Transformation Office projects.
• Maintain communications plans and coordinate deliverables through a formal review process, adhering to deadlines.
• Work with communications, continent, and other teams to meet defined success measures.
• Prepare timely status updates for leaders and executives.
• Project Support Assist in developing executive presentations and status updates on various Business Transformation Office projects.
• Help create targeted communications (such as memos, FAQs, presentations, collateral) describing changes, preparation, rollout measurements, and milestones.
• Coordinate with stakeholders inside the Business Transformation Office and across the company to ensure alignment and consistency with organizational communication efforts.
• Support continent teams in building and adapting engagement plans and disseminating key messages.
• Contribute to process improvement and design by seeking stakeholder feedback and focusing on the design of processes and materials.
• Respond to ad hoc requests from department leaders.
• Seek opportunities to leverage resources and knowledge across the Business Transformation Office and other departments.
• Additional Responsibilities Manage time effectively and conduct activities in an organized manner.
• Present ideas, expectations, and information in a clear and organized fashion.
• Help resolve group or interpersonal conflict.
• Complete other reasonable duties as assigned by the manager.

MANAGEMENT COMPETENCIES

• Leadership Maintain performance under pressure and during change.
• Communicate information and ideas clearly and persuasively using a variety of methods.
• Identify and understand issues to solve problems and make decisions.
• Present oneself with professionalism and represent the company's values.
• Managing Execution Participate as a team member to accomplish shared goals and promote collaboration.
• Set high standards for oneself and others, and take responsibility for objectives and results.
• Gather information and resources to set plans, prioritize tasks, and ensure work is completed.
• Building Relationships Build trust and confidence through interactions with colleagues and stakeholders.
• Develop and sustain customer and stakeholder relationships.
• Support diverse backgrounds and perspectives, leveraging differences to drive innovation and business results.
• Generating Talent and Organizational Capability Offer support and feedback to help others develop skills and achieve objectives.
• Learning And Applying Professional Expertise Seek learning opportunities to improve job performance.
• Apply business knowledge to manage daily tasks and generate innovative solutions.
• Demonstrate technical acumen in relevant areas to improve business operations.
• Write and edit for all media; communicate effectively in writing to suit the audience's needs.
• Work with cross-functional teams in a matrix organization.

BASIC COMPETENCIES:

• Use basic computer hardware and software (e.g., personal computers, word processing software, browsers).
• Perform basic mathematical calculations as needed.
• Understand information presented through spoken words and sentences.
• Read and comprehend written materials.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The pay range for this position is $44.85 to $70.19 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.