Job Description For Multi-Property Sales & Marketing Executive
We are currently recruiting for a Part Time (32 hours per week) Multi- Property Sales & Marketing Executive to join our Sales team looking after our properties in Aberdeen and Edinburgh.
The role can be based in either Aberdeen or Edinburgh and involves supporting the sales and marketing function for The Residence Inn By Marriott, Edinburgh; The Residence Inn By Marriott, Aberdeen and The Courtyard by Marriott, Aberdeen.
Responsibilities
Sales Functions
- Sales enquiry handling, contracting, and all customer correspondence through booking process
- Update all internal systems (opera & marsha) with confirmed group bookings and manage meeting room diary
- Identify new business opportunities
- Co-ordinate FAM trips and trade shows
- Assist with Group & M&E RFP's via platforms such as Cvent, Venue Directory
- Understands the overall market and competitors in both markets
Social Media - Support facilitation of social media engagement all 3 hotels
- Support updating content in local digital channels (e.g., hotel website, travel sites)
Marketing - Develop and support sales & marketing plans relevant to each hotel
- Assist with HWS campaigns and content for all 3 hotels
Requirements • Experience in trade shows and exhibitions is preferred.
• Requires excellent communication skills, both verbal and written. Fluent in English.
• Must have a passion for Sales and self-motivated to achieve individual and team targets by maximizing revenue at every opportunity.
• Great Customer Service Skills - Must enjoy guest interaction (phone, email and in person), be able to anticipate guest needs, handle objections and complaints whilst maintaining a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to present and sell.
• Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word, Excel, and PowerPoint is essential.
• Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
• Good background knowledge of Opera PMS and S&C. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Extensive knowledge of sales/negotiating skills.
• Ability to analyze data, set strategies, and establish appropriate action plans.
So why work for the world's largest hospitality company? • Worldwide employee and friends & family hotel room rates
• 20% F&B discount in Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia