2018 - 2020 (2 Years)
MARAFIQ, Saudi Arabia
Duties and Responsibilities: br Responsible for documentation and control of thousands of incoming and outgoing documents in TSD (Engineering Department). Track, monitor and follow-up pending documents on review by respective Engineers until the status of the documents is close and complete. Respond to email inquiries from internal and external department (3rd Party Projects, Projects Implementation, Projects Engineering, Contractors, Royal Commission for JY) for documents that are being followed up or inquired for. br Utilize all relevant database management systems, such as CTS, SAP, Sayen and other software applications (Excel, MS Access) to create an electronic register and maintain history and databases of all documents, reports, forms and procedures. Hardcopies of documents are also recorded and maintained specially for 3rd Party Projects (JCPDI- Jizan Projects) and Projects Implementation files. br Receives External “Excavation Work Permit” from Royal Commission (RC) contractors. Do initial review of the excavation permit if the requirements are completely attached. Give guidance and clear instruction to the RC Contractor the steps need to be done to save their time and efforts in the approval process. It will be the same guidance for receiving “Internal Excavation Work Permit” but less approval process. br Support TSD Manager’s daily work activities and see to it that our department core mission and vision to provide technical support services to internal and external customers are achieve with the optimum reliability, availability and efficiency while ensuring safety compliance and environmental regulations. br Assist all TSD employees of IT support (software and hardware simple issues). More difficult issues are referred to IT teams due to s system authorization requirements. br Prepare correspondence and reports for TSD Manager signature. Proofread and reformat drafted documents created by staffs for spelling, grammar, and clarity of communication so that final correspondence is signature-ready. br br Schedule meetings for Manager, Lead Engineers, Staff Engineers through Microsoft Teams, Webex Teams, Cisco Webex Meetings or Skype for Business. Establishes and maintains calendar of events and keeps Manager and staffs informed of commitments. May generate presentation graphs or charts using various graphics software or prepare reports and other materials required in the meeting. br Cover GM secretarial works in the absence of GM Secretary. br Arrange gate pass for visitors through online Gate Service System, receives and pick them up in the security gate. br Receives telephone calls. Responds to multiple inquiries as much as possible, refer remaining inquiries to appropriate individuals within the company for timely responses. Prioritizes responses to incoming calls from both inside and outside the company. br Prepare and make requisitions of office supplies for our department. Maintain the availability of office supplies and distribute as well to all section for any needed stationaries.2005 - 2018 (13 Years)
MARAFIQ, Saudi Arabia
Duties and Responsibilities: br Responsible for documentation control (registration, monitoring, tracking and follow-up) of all incoming and outgoing documents in Maintenance department through CTS System. br Transmittals and documents received from Projects and Engineering were recorded and directly endorsed to our Technical Support section due to large amount of files for action and review. Closely monitor these documents for timely review and meet deadlines. br Provide support to Maintenance Manager for any business need (IT or computer issues, SAP, reports, presentation, documentation, letter, correspondence, meetings, travel arrangements). br Assists all Maintenance employees concerning SAP ESS System functionality, Microsoft Office Software usage and functions, troubleshoot hardware, printer setups, correspondence and presentation drafts. br Compose non-routine correspondence, report or presentation from brief notes or verbal instructions from Manager and superiors as response from received correspondence. br Organize, arrange and schedule meetings or presentations and keep calendar of events for Manager. Reminds him of such events as necessary for him to attend important matters. br Proofreads and reformats drafts letters, reports, presentations or any documents created by staff for spelling, grammar, and clarity of communication prior for Manager approval. br Prepare Maintenance Reports: Weekly On-Call List, Weekly Monthly Overtime KPI, Monthly Overtime Manhours, Manpower Status, TSR Status Report, Master Action List Report, Reliability Centered Action Report (RCA), Late and Absent Report, Employee Appraisals, Promotion, etc. br Maintain and keep track Maintenance employees’ record of attendance, appraisals, leaves, absenteeism, warning, end of contract and transfer to keep manpower update for Manager. br Receive and assist phone callers, guides and instructs them depending upon their request. Write down any important message from the caller and must clearly relay to Manager for accurate action. Reminds him of such phone calls as necessary. br Coordinates and arrange gatepass for visitors’ and reserve meeting room for presentation. br Request PM and inspection of vehicles (cars pick-ups) and tricycles used in Maintenance. br Prepare cards and laminate the Permit to Work Authorization (PTW) as per user approved request. br brAccomplishment: br To enhance our system, I developed a computerized form for easy preparation and printing of Royal Commission Warranty Service Request (WSR) instead of manual typing by a typewriter thus, eliminate manual system. br Develop MS Access database program for employee records due to large numbers of employees in our department (Maintenance) having almost 300 employees. br Develop Excel database recording system separately for other types of documents for record, tracking and easy filtering specially for Project document submittals requiring review.2003 - 2005 (2 Years)
PETROKEMYA (Arabian Petrochemicals Company), Saudi Arabia
Duties and Responsibilities:2001 - 2003 (2 Years)
UNIDEN Philippines Laguna Inc., Philippines
Duties and Responsibilities:2000 - 2000 (0Months)
Urdaneta College of Technology, Philippines
Duties and Responsibilities: