Dear Hiring Managers,
Greetings of the day!
As a highly motivated standard housekeeping professional with ten years of experience working in different roles in the hospitality industry in gulf countries of the Middle East, I believe that I have much to contribute to your organization in the role of management
Communicating with customers and identifying their needs to inspecting employee work and ensuring a meticulous performance, I am adept at directing housekeeping staff to provide job quality and maximum customer satisfaction. My excellent problem-solving and time-management skills as well as my proven ability to appropriately allocate staff to expediently and efficiently complete jobs within or ahead of schedule prepares me to successfully supervise your cleaning team in this position.
Highlights of my experience include:
• Handling guest rooms, VIP rooms, and Royal family rooms with high standards.
• Overseeing of up to 30 attendants at a time in performing a variety of allocation such as areas Crown Prince Palace with zone by zone at Majilis, general office, Mukhtasar, Media protocol, cabinet hall, dining, basement, responsibilities such as vacuuming, cleaning bathrooms, and restocking supplies in reputable hotels, School, and Palace.
• Employee suggestions and challenges, and implementing improved processes and procedures to boost staff morale and retention levels while maximizing on the job efficiency and productivity. Investigating guest complaints when necessary pertaining to housekeeping service and equipment; identifying and swiftly remedying issues to mitigate customer concerns and encourage repeat business.
• Investigating client and staff complaints when necessary pertaining to housekeeping service and equipment; identifying issues to mitigate customer concerns and encourage repeat business.
With my experience supervising staff in providing exceptional housekeeping service, combined with my inherent interpersonal and prioritization skills, I am ready to provide outstanding leadership. Due to my love of the hospitality, hotel industry I would be honored to continue my journey and to improve my career as to the next step a chance position as an assistant housekeeping manager for your organization. I invite you to take a look at my resume, and I hope to hear from you soon.
Thank you for your consideration and I look forward to the position with your further details.
Sincerely Yours,
Brian F. Meriales
Present address: Philippines
Current working: Ras Al Khaimah, U.A.E.
Email: brianeih@gmail.com
Work phone: +971547456419