The Palm Dubai, Dubai, United Arab Emirates UAE
Royal Central Hotel The PalmRoyal Central, located at The Palm, is a beach side 5-star Hotel Resort with 207 rooms that combines luxury and laid-back vibes into one. Situated in a relaxing atmosphere along with great comfort, surround yourself with a welcoming staff that delivers you service with a smile.Enjoy yourself at the beach with exhilarating water sports or at the pool with freshly made drinks at the bar. The hotel is fun, funky, casual, and family-friendly with contemporary modern designs, fully Wi-Fi enabled with Health and Leisure facilities, beautifully designed modern rooms, delectable dining options, and the best services to bring you the ultimate comfort during your stay
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Industry : Hotels & Resorts
Department : Front of House
Location : Dubai United Arab Emirates, United Arab Emirates UAE
Level : Staff Line level
Re-posted : 29 Apr 2024
Job Role : Guest Services Associate
Recruiter : Royal Central Hotel
Job Ref : HOZ52883
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2024-05-27
Salary Description: "Competitive Salary Offered"
As Guest Service Agent, you are responsible to provide expertise services in a courteous manner. You Will take care of the guests from the moment they arrive to their departure by ensuring they have an outstanding experience with us.
Responsibilities:
- Anticipate guest needs, and handle inquiries in a helpful and attentive manner.
-Process all guest check-ins, check-outs, room assignments, room change/late check-out requests and secure payment.
-Coordinate with Housekeeping and engineering team to track room status and guest concerns.
- Have full knowledge of the hotel facilities and happenings.
- Corporate with colleagues from all departments, in particular Housekeeping, Finance Reservation and F&B service.
Qualifications
Minimum Experience of 4years in the same position as Guest service Agent/Receptionist/Frond desk Agent in hotels in UAE is required.
Service focused personality is essential. Friendly, outspoken with pleasing personality and positive attitude
Good communication skills, Must speak English fluently /additional languages would be an advantage French or Russian
Commitment to delivering a high level of customer service
Excellent grooming standards
Attractive salary and benefits offered for the right candidate. Shortlisted candidates will be contacted.