2020 - 2021 (1 Year)
Riu hotels resorts, United Arab Emirates UAE
• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel br• Conduct weekly training sessions on beverage pouring practice, cocktail mixing and up-selling br• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources br• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours br• Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue br• Prepare Store requisitions and Bar requisitions br• Handle guest complaints directly or refer them to the Bar Manager br• Extend prompt services to all guests and treat guests and colleagues in a courteous manner.