I'm a seasoned trainer specialized in soft skills and management training, with solid experience in HR operations and strategy along with hands-on experience in digital marketing. I'm really good at bringing people together. In fact, some people call me the -Wizard of Oz- of the business. I live for finding mutual fits among people and organizations and then making the introductions that bring everybody involved together. I also excel at coaching people in a way that's constructive, practical, and inspiring--yet not intimidating.
2016 - Present (8 Years)
Resorts Holding, Saudi Arabia
• Conducted individual leadership, career, and talent assessments using psychometric tests and job analysis among a variety of tools. br• Created an ongoing process of talent development via the “Talent Academy” initiative to enhance the knowledge and capability of key talent and enable them to lead the organization toward the achievement of strategic initiatives. br° Implemented a sales coaching solution called it \\SalesGym\, empowered managers to participate in the coaching events resulted in a tailored development plan for each sales rep. and agreed on responsible KPI\s that raised sales flow by 25% for each rep. and 37% overall for restaurant, retail, and entertainment membership sectors within the company group. br° Developed and designed an interactive learning game using gamification principles addressing the \\ Covid19\\ safety measurements for restaurant chain colleagues resulted in 100% compliance during the pandemic. br br** Served as a consultant and contact for 45 merchants “Otlat app” across various channels in the kingdom truism dissensions providing product updates, implementing availability execution, and assisting on check-in procedure during holiday periods. br• Grew my market from 86% attainment to an average of over 100% YTD, with the highest achievement being 148% YTD, and as a result, maintaining a top-five representative spot in YTD attainment for six consecutive weeks in Q2 br• Provided recommendations for future marketing campaigns based on SEO, SEM, Mobile, and Digital Media performance br• Used Google Adwords, Webmaster Tools, and Hitwise to monitor keyword performance br• Assisted in the creation of an optimization strategy for KSA territories through data analysis and excel database restructuring of sales figures.