Highly qualified, skilled, talented and competent customer service professional with extensive experience in services industry covering 5 & 4 star hotels in cross border environments. Has developed expertise in delivering outstanding customer services maintaining cost efficiency and increasing margins of revenue
Has detailed understanding and proficiency in managing diverse teams, planning rosters & payrolls, developing front office staff, improving operational excellence and implementing hassle free operating procedures. Efficient in managing budgets and inventories with profit oriented mind set
Enthusiastic professional aligning services initiatives to achieve strategic objectives. Capable of managing multiple tasks including front office, front desk, duties, operations and security & safety
Effective team player possessing excellent negotiation and interpersonal skills. Knowledgeable contriver and convincing communicator with demonstrated people management and coordinating skills along with problem-solving and decision making abilities in critical situations