Experienced Front Office Manager with a demonstrated history of working in the hospitality industry. Been a Pre Opening Team member in 4 hotel properties. Innate ability to strike rapport with people from diverse backgrounds & mind sets and build strong & lasting relationships. An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, build productive relationships, resolve complex issues and win customer loyalty. Focused and hard working with a strong management and leadership skills and proven ability to motivate professionals to maximise levels of productivity and the ability to work in highly diverse environments with people from varied backgrounds. Problem Solver, able to work independently and collaborate well within team.