Experience in hotel major more than 10 years.7 years experience in reception Achieved 95% customer satisfaction score based on feedback forms.
Handled successfully 100+ phone calls daily with no complaints.
Microsoft Office (Word, Excel, Outlook)
Supply management
Typing skills,Information management software
Use of office equipment (fax machines, copiers, etc)
Multi-line phone systems. Friendly and efficient Receptionist skilled in both verbal and written communication. Experience in customer service as well as the composition of correspondence. Fluently bilingual in English and french.Verbal and written communication
Listening,Professionalism,Customer focus,Organization and planning,Handling pressure and tolerating stress,Attention to detail,Initiative,Reliability,Multitasking,Efficiency,Conflict,
problem-solving,Prioritizing,Time Management.
and 4 years in housekeeping supervisor. Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets,