Myself Debraj Datta working as a senior duty manager, having an experience of 4 yrs in the position and a total of 14 yrs of experience in hotel & tourism including cruise lines. Started my carrier from ITC Maratha, worked with The Leela & then went to Princess Cruises. Back in hometown in 2013 & working with Kenilworth hotels & resorts.
2013 - Present (11 Years)
Kenilworth hotels & resorts, India
Areas of supervision include front office attendants, concierge, bell counter, guest relations and Business Centre. Responsible for VIP movements in the property and other tasks including budgeting, occupancy maximization, revenue analysis, guest interactions and preferences, complaint handlings, credit checks, departmental training etc.