2019 - 2020 (1 Year)
THE Oberoi Gurgaon, India
Managing housekeeping operations for 202 luxury keys with the following Assisting Housekeeping manager in setting up departmental objectives, Contribution towards achieving 91% LQA overall audit score for the hotel Successfully achieved the property's Net Promoter Score (RPS) as 92. Monitoring the team’s performance and assisting them with their Training Active member of the Internal Hygiene Audit Team. Checking VIP movements and ensuring the same is properly maintained Control expenses in the housekeeping department by using the operating Develop a process to ensure efficient and cost-effective use of supplies Cleaning responsibilities of housekeeping team members, area inventory prime responsibilities: schedules, and other advanced procedures. and 94% as a departmental score. Development Program. as per the guest's requirement. budget as a controlled rule. and manning. list, frequency schedule, performance standard, and productivity standard