Myself As a candidate with extensive experience in Room operations, I am highly skilled in Hotel operations , Guest Service,Inventory & Staff Managemen. I have also played a role of room’s controller for past 3 years in Marriott hotels, India. As a holder of three years bachelor’s degree in hospitality and tourism with an additional diploma in hotel management and catering technology and I can competently execute my Responsibilities As per my professional summary, managerial qualities and 11 years of experience in industry makes me highly suitable for room operations I am highly regarded for my decision making skills and handling guest issues. I am proficient in PMS like Opera , Hot spot , Guestware, Micros and also with Telephonic etiquette.Throughout my career, I have demonstrated the highest levels of service and commitment to the mission of any organization I have worked for. > I have successfully implemented innovative working methods in Marriott Chennai which is still in operations for maintaining Guest ratings. > I have also played an vital role in Brand standard audit conducted by LRA-Deloitte for 2014 , 2015 ,2016 and 2017 with an average score card of 96.4%Thus, if you are looking for a well-grounded front desk operations manager please contact me to arrange an interview. I am eager to learn more about how your organization can benefit from my contribution.I thank you for your time and consideration, and I look forward to hearing from you.