.I am genral Restaurant Manager with 22 years experience in restaurants management overseas in famous international chains. Yum international company (Pizza hut . ) in Egypt and in famous chains in South Africa as Pizza News, Mimmos Italian Restaurants, Piatto Restaurant and Grill & Europa Italian Restaurant & papachinos restaurants And i managed one of the Italian restaurant in lumbubashi' Congo DRC.and working now in Papachinos again as a senior restaurant Manager .
I am a well speaking English and flount Arabic speaking. And bit French.I Works well under pressure and tight deadlines.
Self motivated with outgoing personality and determination to succeed.
I am an organized and dedicated employee, with excellent attention to detail and strong time management skills.
My main responsibility in this role is to ensure the smooth daily running of a Franchise store, supervising up to 30 staff members. This includes:
Responsibilities
Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
Adhere to company standards and service levels to increase sales and minimize costs, including food, supply, utility and labour costs.
Ensuring that all financial (invoices, reporting) and personnel/ payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
Ensured compliance with operational standards, company policies etc.
Maintaining professional restaurant image, including restaurant cleanliness, proper uniform and appearance standards.
Ensuring positive guest/customer service in all areas.
Respond to complaints, taking any and all appropriate actions to turn dissatisfied guest into return guests. Using L.A.S.T.
Develop employees by providing on-going feedback, establishing performance expectations and by conducting performance reviews.
Terminating of staff when necessary and ensuring that correct procedure is followed.
Maintaining an accurate and up-to-date plan of the restaurant staffing needs.
Prepare schedules and ensure that the restaurant is staffed adequately at all times .please have a look to my C.V and I LL be waiting to hear from you