April 2020 - Present
Alpine Center, the Swiss Business School, United Arab Emirates UAE
September 2009 - July 2010
University Mohamed 5, United Arab Emirates UAE
October 2006 - July 2008
Institute superieur des technologies appliques, Morocco
October 2005 - July 2006
Quadi ayad high school, Morocco
2019 - Present (5 Years)
Philip morris international, United Arab Emirates UAE
Member of the launch Team of IQOS brand in the UAE having as a role IQOS Coach/territory manager of northern emirates monitoring buying trends, market conditions and competitor actions to help decide adjust strategies and achieve Conversion goals. Transformed Northern Emirates territory revenue by adopting new strategies moved the region up to 2nd ranking.2014 - 2019 (5 Years)
Etihad Airways, United Arab Emirates UAE
Performing customer service in unusual circumstances gave me a distinct and international experience and persuasive profile while leading a different multicultural team daily strengthened my team building abilities with the aim to achieve high customer satisfaction ranked Cabin crew of the year for 5 years in a row also handling private flights and royalties promoting luxury branded d-free products2013 - 2014 (1 Year)
Rivoli group, United Arab Emirates UAE
In charge of a Team of various backgrounds in a Luxury Watch store such as Breguet blanc-pain, Zenith, CFB Omega … inaugrated the opening of the largest Rivoli group Store in the network2011 - 2013 (2 Years)
Emirates Airlines, United Arab Emirates UAE
Working as part of a busy Telesales team involved targets Sales Responsible for ensuring sales activity is targeted besides , effective in attracting potential Clients and closing high value Sales while maintaining a high standard of customer service.2010 - 2011 (1 Year)
Swissport, Morocco
Providing exclusive Meet and greet service from the door to the aircraft which includ Check-in Boarding airport drop and pick up to VIP clients Ambassadors royalties ministers of several airlines Royal air Morocco, Emirates, Iberia, British airways and Air France besides government entities ...