Experienced and expert in front office operation. Good analysing skills about market demand. Ever ready to develop, create & learn new things. Experienced working with mid scale and 5star properties. Always finding new strategies to increase revenue. High grasping power. curious about new things. Always ready to handle difficult situations. Passionate about work. Knowledge in digital marketing. High ambitious and positive thinker.
currently working with 3 star property with 50 keys, banquet and 2 F & b outlets. Responsible For hiring and training the staff. OTA management, supervising staff, Guest feedback, guest retention, reservation, duty roaster, staff payroll, all debit and credit transaction, forecasting, strategy and planning, team management & motivation, preparing all necessary Report.