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Mohammed Rafeeq
IT Assistant - Bahi Ajman Palace Hotel
Dubai, United Arab Emirates UAE
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Mohammed Rafeeq

IT Assistant - Bahi Ajman Palace Hotel
Dubai, United Arab Emirates UAE
  • posts 0
  • Following 16
  • Followers 3
Timeline

ABOUT

Technically Intuitive Professional with a chronicle of success of over 8 years in building responsive IT organizations that drive business growth & turnaround of business capabilities of leading organizations; expert in developing & implementing IT best practices and skills in IT networking and operations.

Basic Info

Industry: Hotels & Resorts

Department: IT and Computers

Job Level: Supervisor

Job Role: IT Assistant

Nationality: India

Town/City: Dubai

Current Country: United Arab Emirates UAE

Education Level: Diploma

Basic Info


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Mohammed Rafeeq's Activity

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Education

  • Microsoft Azure Administrator Associate

    May 2020 - June 2021

    MICROSOFT, United Arab Emirates UAE

  • Microsoft Office 365

    August 2020 - June 2021

    MICROSOFT, United Arab Emirates UAE

  • Advanced Computer Networking

    January 2008 - June 2009

    SSM Polytechnic Collage, United Arab Emirates UAE

  • MCSE,MCSA,MCP

    August 2007 - September 2008

    MICROSOFT, United Arab Emirates UAE

  • Computer Engineering

    June 2004 - April 2007

    SSM Polytechnic Collage, United Arab Emirates UAE

  • HIGH SCHOOL

    June 1998 - April 2002

    CPP HM HIGHER SECONDARY SCHOOL, United Arab Emirates UAE

Certifications & Awards

    Certifications & Awards Not Mentioned

Skills

Skills Not Mentioned

Experience

  • IT Assistant

    August 2021 - Present (1 Year)

    Bahi Ajman Palace Hotel, United Arab Emirates UAE

    Planning IT strategies and implementation plans designed for maximum return at the lowest possible cost. <br>Directing daily operations, analyzing workflow, establishing priorities, developing standards & setting deadlines. <br>Providing both strategic and tactical support to the concerned department. Performed troubleshoot as required and leads problem-solving efforts, often involving outside vendors and other support personnel and organization. <br>Playing a pivotal role in monitoring and maintaining networks and servers. <br>Upgrading, installing, and configuring new hardware and software to meet company objectives. <br>Documenting processes, as well as backing up and archiving data. <br>Providing expert technical assistance to team members with high-level systems and networking requests. <br>Establishing & maintaining effective working relationships with a diverse team. <br>Training and mentoring the team and the team members in terms of their job performance. <br>Supervising and mentoring IT department employees, as well as providing IT support
  • IT Administrator

    March 2019 - July 2021 (2 Years)

    Wyndham Garden Ajman, United Arab Emirates UAE

    Planning IT strategies and implementation plans designed for maximum return at the lowest possible cost. brDirecting daily operations, analyzing workflow, establishing priorities, developing standards setting deadlines. brProviding both strategic and tactical support to the concerned department. Performed troubleshoot as required and leads problem-solving efforts, often involving outside vendors and other support personnel and organization. brPlaying a pivotal role in monitoring and maintaining networks and servers. brUpgrading, installing, and configuring new hardware and software to meet company objectives. brDocumenting processes, as well as backing up and archiving data. brProviding expert technical assistance to team members with high-level systems and networking requests. brEstablishing maintaining effective working relationships with a diverse team. brTraining and mentoring the team and the team members in terms of their job performance. brSupervising and mentoring IT department employees, as well as providing IT support
  • IT Administrator

    January 2016 - October 2017 (1 Year)

    AL FIDA COMPUTERS LLC, India

    Provided day-to-day onsite and remote administrative support for users in a variety of work environments.
    Performed diagnostic tests and debugging procedures to optimize computer systems. Implemented security protocols and procedures to prevent potential threats. Created user accounts and performed access control
  • IT Supervisor

    May 2012 - August 2015 (3 Years)

    Jarrir Computers LTD, India

    Shouldered with the overall accountability of handling the IT staff, preparing work schedules, and assigning specific duties.
    Held accountable for implementing all strategies for all IT operations and supervise efficient working of all IT staff and prepare orientation programs for all new employees and ensure compliance to all deadlines and provide upgrades to all systems as per requirement. In addition, carried out the audits and reviews of processes and procedures used by staff.
    Oversaw efficient working of all IT personnel, maintained knowledge on all job functions, administered all business requirements, ensured all business objectives, and evaluated all IT systems
  • IT Assistant

    August 2009 - April 2012 (3 Years)

    Modern Factory For Steel Industries LTD, Saudi Arabia

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