I have over 26 year’s outstanding experience in Hospitality industry in HK Dept. During 26 years of experience I have worked in the following branded hotels including five pre-openings.
1. Jood Hotel Apartment Dubai
2. Hotel Holiday International / Marbella Resort Sharjah
3. Al Seef Resost & Spa Abu Dhabi
4. Ascot & Royal Ascot Hotel Bur Dubai as Executive Housekeeper
5. Hotel Holiday International and Marbella Resort Sharjah
6. Ramada Hotel & Suites Amwaj Islands Bahrain (Pre-opening Team member)
7. Ramada Beach Hotel Ajman UAE (Project Manager)
8. Ramada Hotel & Suites Ajman UAE
9. Byblos Hotel Tecom Dubai UAE7. Coral Hotel & Suites Ajman UAE
10. Coral Deira Dubai Hotel UAE
11. Coral Residence Tower Fujairah UAE (Pre-opening Team Member)
12. Intercontinental Hotel Doha Qatar (Pre-opening Team member)
13. Ramada Continental Hotel Deira Dubai UAE (Pre-opening Team member)
14. Holiday inn Pakistan (Pre-opening Team member)
Skills: Leadership, Communications, Departmental Trainer, Time Management, Teamwork, Hardworking, Interpersonal, Long hours Working, Customer service, Guest dealing, Supplier negotiation, Problem solving and conflict resolution.
Yours faithfully Shahid Akhtar
+97156 – 2403191
akhtarsh73@gmail.com
2021 - Present (3 Years)
Holiday International Hotel / Marbella Resort, 阿联酋
Responsible of Housekeeping Laundry Department2020 - 2021 (1 Year)
Al Seef Resort & Spa, 阿联酋
Resposible of Housekeeping & Laundry operations2018 - 2020 (2 Years)
Royal Ascot Hotel & Ascot Hotel, 阿联酋
o Responsible for cleanliness, orderliness and appearance of the entire Hotel.2016 - 2018 (2 Years)
Hotel Holiday International and Marbella Resort, 阿联酋
o o Responsible for cleanliness, orderliness and appearance of the entire Hotel.2015 - 2016 (1 Year)
Ramada Hotel & Suites Amwaj Island, 巴林
o Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.2012 - 2015 (3 Years)
Ramada Hotel Suites by Wyndham Ajman, 阿联酋
o Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.2010 - 2012 (2 Years)
Byblos Hotel T-Com, 阿联酋
Responsibility & Authority:2007 - 2010 (3 Years)
Coral Residence Tower Fujairah, 阿联酋
o Using the company’s values in day-to-day briefing.2006 - 2007 (1 Year)
Coral Suite Ajman, 阿联酋
o Using the company’s values in day-to-day briefing.2005 - 2006 (1 Year)
Coral Deira Dubai Hotel, 阿联酋
Public Areas Responsibilities:2002 - 2004 (2 Years)
Ramada Continental Hotel Deira Dubai, 阿联酋
o Member of an Environment/Hygiene inspection team of Ramada Continental Hotel Dubai.2000 - 2002 (2 Years)
InterContinental Hotel Doha Qatar, 卡塔尔
o Performed as well Department Health & Safety Officer.1998 - 2000 (2 Years)
Ramada Continental Hotel Deira Dubai, 阿联酋
• Allocate work duties to Team Members1997 - 1998 (1 Year)
Ramada Continental Hotel Deira Dubai, 阿联酋
• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately1996 - 1997 (1 Year)
Holiday Inn Lahore, 巴基斯坦
• Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. br• Additionally, maintain complete knowledge of correct maintenance and use of equipment. br• Dusts the room and furniture. br• Replenishes guestroom and bath supplies br• Enters and prepares the room for cleaning br• Vacuums and racks the carpet br• Checks and secures the rooms br• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required br• Cleans guest bathroom/bedroom/floor corridor br• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day br• Maintain positive guest relations at all times br• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately br• Resolve guest complaints, ensuring guest satisfaction1995 - 1996 (1 Year)
Holiday Inn Lahore, 巴基斯坦
• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained within.