Dear Concern,
In today’s Service industry, timely, friendly and proactive service is sought to enhance future business growth. My long term experience of working in a 5 star hotel and exceed each guest’s expectations with genuine customer care and service. I am a continuous learner and in parallel. My experience in customer care has helped me to acquire the persuasive techniques to influence and convince the staff and the guest. I am passionate about meeting new people from different parts of the world and different culture. I can relate to guests/customers very easily which enables me to resolve problems.
In addition, I have had to establish daily operational bases as a Guest Service Associates in Housekeeping department where I am doing - report all work order to engineering/maintenance any and all problems needing repairs. Focus on Special Emphasis on Priority and VIP guests. Create a courteous friendly, professional, work environment through open line of communication. Ensure compliance with safety and sanitation standard. Responsible for clear and effective communication between housekeeping and other departments. Fill in for staff where necessary order supplies as assigned by the Housekeeping manager. I have started my career in the hotel industry as housekeeping attendant. Since then I would like to serve the guest anytime, anywhere, in any situation. My resume, which is enclosed, contains additional information on my experience and skills. I can be reached by email at vijoy97@ymail.com .i believe that my combination of technical skills, consulting experience and business sensibilities would serve your company well in this position.
Thank you for your time and consideration. I look forward to speaking with you about this exciting opportunity.
Sincerely,
Suman mondal vijoy
Cell: +966546577509
Skype :- Vijoy4