Enhance team performance and maximize customer satisfaction by strategically dealing with guest and implementing process improvement. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement.
2018 - 2020 (2 Years)
V Hotel Curio Collection by Hilton, United Arab Emirates UAE
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Maintaining staffing levels to meet business demands. Prepare and initiate the proper program to improve the rating of2017 - 2018 (1 Year)
W Dubai Al Habtoor City, United Arab Emirates UAE
Supplies guests with directions and information regarding property amenities, services and hours of operation, local areas of interest and activities. Operates with PMS -OPERA, StarGuest and Microsoft Office.2013 - 2016 (3 Years)
Frankfinn Institute of Air Hostess Training, India
Formulate and executive the business plan. Conducting seminars and advertisements. Planning and execute activities to deliver targets. Ensuring on convinced candidates and keep following with products highlights and benefits.2012 - 2013 (1 Year)
Bird Worldwide Flight Services (Etihad Airways), India
Check-in guests and provide boarding passes & luggage labels. Service controlling and overall supervision. Handling delayed and cancelled operations. Creating PIR (Property irregularity report) & DPR (Damage Pilferage Report).2011 - 2011 (0Months)
Mumbai International Airport LTD, India