Chief Steward

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Chief Steward

RAFFLES

Company Description

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.

Job Description

• Proficient in the English Language (Verbal & Written), second Language is an asset.
• Must be able to handle multitude of task in an intense, ever- changing environment.
• Must be effective at handling problems in the workplace, including anticipating, preventing, and solving problems as necessary.
• To constantly monitor Colleagues appearance, attitude and degree of professionalism.
• To always conduct a pre-function meeting with the Colleagues.
• C.E.S monthly gathering to achieve the maximum marks.
• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure S.O.P. standards are followed
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
• Prepare monthly reports on shortages in chinasilverware and equipment and requisition replacements as required while following budget guidelines
• Work closely with the Chef, Director of Banquets/Catering to anticipate guest needs
• Order and control all inventory of cleaning compounds
• Ensure all equipment is in working order and report any items in need of repair
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Other duties as assigned

Qualifications

• Maximum of 3 years of progressive management experience in a luxury Hotel or a related field.
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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